Enhanced Outreach Team Lead

The Society of St James; Southampton; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Flexible working options

25 days annual leave + public holidays

Induction and training

Job summary

The Society of St James (SSJ) seeks an innovative Substance Use Team Leader to collaboratively guide a dynamic team within the Adult Alcohol and Drug Service, supporting individuals with complex needs. You will oversee governance, staff caseloads and partner with NHS teams to deliver trauma-informed harm reduction and recovery pathways.

Engage across agencies, manage resources, and nurture a safe, service-user-led environment that champions social inclusion and recovery outcomes for marginalised

Qualifications

• Proven experience in leading and developing a high-performing team.
• Strong knowledge of harm reduction principles and treatment pathways.
• Experience with safeguarding processes for adults and children.
• Experience collaborating with statutory and voluntary partners across agencies.
• Budget oversight and governance documentation experience.
• Demonstrates SSJ values and proactive problem-solving.

Responsibilities

• Team Leadership & Development: manage staff, supervision, appraisals, coaching, and a learning culture.
• Substance Use & Harm Reduction: apply harm reduction principles and psychosocial interventions.
• Safeguarding & Risk Management: lead risk assessments and safeguarding for adults and children.
• Multi-Agency & Partnership Working: collaborate with health, housing, probation, and criminal justice partners.
• Operational & Financial Oversight: oversee budgets, governance, IT literacy, and case management records.
• SSJ Core Competencies: embody values, initiative, and trust-based leadership.
• Join a dynamic Charity and Housing Association delivering housing and support to vulnerable groups.

Skills

Team Leadership

Harm Reduction Knowledge

Safeguarding

Partnership Working

Governance & Oversight

Values-driven Leadership

Tools

IT literacy

Job description

As a Substance Use Team Leader, you will collaboratively lead a dynamic team in delivering a safe, creative, and service-user-led treatment experience. Working as part of the Adult Alcohol and Drug Service management structure and alongside clinical partners such as the NHS Inclusion Prescribing Team, you will manage operational governance, oversee staff caseloads, and champion trauma-informed harm reduction interventions. Your leadership will directly support individuals with complex needs, problematic substance use, and mental ill-health to rebuild resilience, achieve their recovery goals, and successfully integrate into the community. We are seeking an innovative, open, and decisive leader who embodies trauma-informed practice and thrives in a multi-agency environment. You will be an empathetic team player and excel at building trusting, respectful relationships with staff, partners, and service users alike. If you are self-reflective, deeply motivated, highly accountable, and passionate about promoting harm reduction and social inclusion for marginalised groups, we would love to hear from you.

Responsibilities & Requirements

• Team Leadership & Development: Proven experience of managing staff, delivering high-quality supervision and appraisals, coaching, and nurturing a supportive, learning-oriented team culture.
• Substance Use & Harm Reduction Knowledge: Strong working knowledge of harm reduction principles (including overdose prevention and BBV awareness), treatment pathways, and psychosocial interventions.
• Safeguarding & Risk Management: Demonstrated expertise in risk assessment, risk management planning, and safeguarding procedures for adults and children.
• Multi-Agency & Partnership Working: Track record of effective collaboration with statutory and voluntary partners, including health, housing, probation, and criminal justice agencies.
• Operational & Financial Oversight: Experience in budget oversight, local governance protocol production, IT literacy, and accurate case management record-keeping.
• SSJ Core Competencies: Strong alignment with SSJ's values-leading by example, taking initiative to deliver value for money, solving problems creatively, and maintaining an environment built on honesty, fairness, and trust.
• This is an exciting opportunity to join a dynamic Charity and Housing Association. The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society.

Benefits

• A competitive annual leave entitlement of 25 days rising to 30 days, plus public holidays
• Flexible working options
• Buying additional annual leave
• Comprehensive induction and training
• Counselling, financial, personal support and health and wellbeing services via our Employee Assistance Programme
• Company cycle to work scheme
• Discounted laptops and computers with Jamie's Computers
• Electric Car Scheme
• Blue Light Card

SSJ are an equal opportunity employer and we encourage applicants from all backgrounds and walks of life. At SSJ, we recognise the benefits of a supported workplace. SSJ is affiliated with Unite the Union. To learn more about their membership benefits or to sign up, you can visit their official website.