Engineering Technician

Proactive Global; Shireoaks; On-site; GBP 32,000 - 42,000; Full time

Job summary

Proactive Global is seeking an Engineering Technician to join a team supporting a highly automated warehouse. You will respond to faults, perform preventative maintenance and ensure automated systems operate safely and efficiently.

The role suits engineers with machinery, maintenance, electrical, or automation experience who enjoy fault-finding in a fast-paced environment. Health & Safety compliance is essential.

Qualifications

• Experience working with machinery, maintenance, electrical equipment or automation.
• Level 2 engineering qualification or significant relevant engineering experience.
• Understanding of planned preventative maintenance (PPM).
• Demonstrable fault-finding and problem-solving ability.
• Willingness and ability to work at height.
• Comfortable climbing a 30-metre vertical ladder following appropriate working-at-height training.
• Good organisational skills with the ability to prioritise reactive and planned maintenance.
• Strong communication and customer service skills.
• Good understanding of Health & Safety requirements.
• Ability to work effectively both independently and as part of a team.
• Desirable: Experience within industrial, manufacturing, warehouse automation or materials-handling environments.
• Electrical or mechanical engineering qualifications.
• Experience with electrical/mechanical fault finding and repairs.
• Previous experience in a customer-facing engineering role.
• Ability to read and understand mechanical, electrical and electronic drawings/manuals.
• Basic understanding of PLC-controlled equipment.
• PC literacy.
• Previous experience working on automated warehouse or intralogistics equipment.

Responsibilities

• Respond promptly to reactive faults and breakdowns across the automated warehouse.
• Carry out planned preventative maintenance (PPM) and equipment servicing.
• Diagnose, investigate and rectify mechanical, electrical and automation faults.
• Escalate unresolved or recurring issues to the relevant engineering team or external support.
• Monitor equipment performance and minimise downtime and disruption.
• Work closely with site colleagues and customer engineering teams to resolve technical issues.
• Carry out repairs in line with manufacturer recommendations and industry standards.
• Complete technical cleaning and maintenance of automated areas and equipment.
• Identify recurring faults and suggest improvements to equipment reliability and performance.
• Maintain accurate records and follow relevant engineering procedures.
• Support continuous improvement and help maintain high automation standards.
• Follow all Health & Safety, quality and site procedures.
• Work independently while also contributing effectively as part of the wider engineering team.
• Provide professional and positive customer service as a frontline engineering representative.

Education

Level 2 engineering qualification

Tools

Automation systems

Job description

Engineering Technician

We are currently recruiting for an Engineering Technician to join a team supporting a highly automated warehouse. This is a hands‑on engineering role where you will be responsible for responding to equipment faults, carrying out planned preventative maintenance and helping to keep the site's automated systems operating safely and efficiently.

The role would suit an engineer or technician with experience in machinery, maintenance, electrical engineering or automation, who enjoys fault finding and working in a fast‑paced environment.

The Role

As an Engineering Technician, you will:

• Respond promptly to reactive faults and breakdowns across the automated warehouse.
• Carry out planned preventative maintenance (PPM) and equipment servicing.
• Diagnose, investigate and rectify mechanical, electrical and automation faults.
• Escalate unresolved or recurring issues to the relevant engineering team or external support.
• Monitor equipment performance and minimise downtime and disruption.
• Work closely with site colleagues and customer engineering teams to resolve technical issues.
• Carry out repairs in line with manufacturer recommendations and industry standards.
• Complete technical cleaning and maintenance of automated areas and equipment.
• Identify recurring faults and suggest improvements to equipment reliability and performance.
• Maintain accurate records and follow relevant engineering procedures.
• Support continuous improvement and help maintain high automation standards.
• Follow all Health & Safety, quality and site procedures.
• Work independently while also contributing effectively as part of the wider engineering team.
• Provide professional and positive customer service as a frontline engineering representative.

About You

We are looking for someone who is practical, proactive and confident troubleshooting technical equipment.

Essential:

• Experience working with machinery, maintenance, electrical equipment or automation.
• Level 2 engineering qualification or significant relevant engineering experience.
• Understanding of planned preventative maintenance (PPM).
• Demonstrable fault‑finding and problem‑solving ability.
• Willingness and ability to work at height.
• Comfortable climbing a 30‑metre vertical ladder following appropriate working‑at‑height training.
• Good organisational skills with the ability to prioritise reactive and planned maintenance.
• Strong communication and customer service skills.
• Good understanding of Health & Safety requirements.
• Ability to work effectively both independently and as part of a team.

Desirable:

• Experience within industrial, manufacturing, warehouse automation or materials‑handling environments.
• Electrical or mechanical engineering qualifications.
• Experience with electrical/mechanical fault finding and repairs.
• Previous experience in a customer‑facing engineering role.
• Ability to read and understand mechanical, electrical and electronic drawings/manuals.
• Basic understanding of PLC‑controlled equipment.
• PC literacy.
• Previous experience working on automated warehouse or intralogistics equipment.

What We're Looking For

We are looking for an engineer who is:

• Proactive and self‑motivated
• Methodical and accurate
• A strong problem solver
• Comfortable working at height
• Customer‑focused and professional
• Adaptable and willing to learn new technologies
• A strong team player with good communication skills

This is an excellent opportunity for an engineer looking to develop their experience within a highly automated warehouse and intralogistics environment, working on a range of automated equipment and systems.

Proactive Global is committed to equality in the workplace and is an equal opportunity employer.