Engineering Shift Leader

Integral UK Ltd; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in facilities management is seeking a Critical Services Shift Leader in London. The role involves overseeing technical operations at a major client site, ensuring compliance with safety standards, and driving service improvements. Candidates should have extensive experience in engineering and maintenance management, along with a strong focus on health and safety protocols. Attractive employee benefits and opportunities for career development are offered.

Benefits

Overtime pay

Standby rates

Day in lieu on bank holidays

Health cash plan

Pension scheme

Options to buy/sell holidays

Employee assistance program

Cycle to work scheme

Electric vehicle schemes

Training and career development programs

Qualifications

• Minimum 5 years’ experience in mechanical/electrical systems.
• Understanding of complex systems, drawings, and processes like Lotto and tag out.
• Knowledge of UPS, ELV systems, LV switching, and fire systems.

Responsibilities

• Provide technical support and oversee control of works process.
• Ensure compliance with health and safety procedures and maintenance standards.
• Communicate building issues effectively to stakeholders.

Skills

Technical Support

Project Coordination

Maintenance Management

Health and Safety Compliance

Risk Management

Education

City & Guilds or equivalent in Engineering

Job description

As a Critical Services Shift Leader at Integral UK, you will work across a prominent client site in Canary Wharf.

Overview:

The Engineering Team Lead is part of the technical service team under contract, within the Operations team, based on-site.

Your responsibilities include providing technical support to the UK Portfolio, overseeing the control of works process, coordinating, planning, and monitoring sub-contract works, and ensuring safety, quality, and timely completion of tasks in compliance with client and JLL requirements.

Key duties involve:

1. Carrying out PPMs and reactive Helpdesk requests in line with SLAs.
2. Ensuring maintenance adheres to client and H&S procedures, including permit to work systems.
3. Monitoring environmental conditions and critical equipment.
4. Understanding operational protocols for alarms and backup systems.
5. Communicating building issues to end users, clients, and management.
6. Overseeing visiting contractors and supporting operational activities.
7. Managing work delivery, quality, and safety standards.
8. Meeting SLAs and PPM schedules.
9. Driving continuous improvement and skill development.
10. Providing health and safety information to contractors.
11. Inspecting work equipment and monitoring contractor compliance.
12. Ensuring safety training and competency development.
13. Supporting innovation and service improvement initiatives.
14. Reporting critical incidents and escalating issues as needed.
15. Applying risk-focused maintenance in critical environments.
16. Managing maintenance costs and ensuring service performance.
17. Leading and developing a service team to ensure efficient, safe operations.

Preferred Qualifications & Experience:

• City & Guilds or equivalent in Engineering, Building Services, or related fields.
• Minimum 5 years’ experience in mechanical/electrical systems.
• Understanding of complex systems, drawings, and processes like Lotto and tag out.
• Knowledge of UPS, ELV systems, LV switching, and fire systems.
• Experience with MCCP panels, audits, and HSE standards.

Employee Benefits include:

• Overtime pay, standby rates, and day in lieu on bank holidays.
• Holiday entitlement, health cash plan, and pension scheme.
• Options to buy/sell holidays, employee assistance, cycle to work, and electric vehicle schemes.
• Employee discounts, training, and career development programs.