Engineering Service Manager – West End

Ex-Mill Recruitment Ltd; West End; On-site; GBP 40,500 - 49,500; Full time

Benefits offered by this job

10% annual performance bonus

Company electric vehicle

25 days + Bank Holidays

Company pension

Ongoing career and personal development with promotion opportunities

Job summary

A leading lift service company in the West End is seeking a Service Manager to oversee daily operations and manage a team of engineers. This role requires proven leadership skills, the ability to manage client relationships, and a strong focus on service delivery. The ideal candidate will possess at least an NVQ Level 3 qualification and a clean UK driving licence. The position offers a salary up to £45k, a 10% annual performance bonus, and various benefits including company pension and vehicle.

Qualifications

• Clean UK driving licence required.
• Good standard of Maths and English essential.
• Willing to undergo DBS clearance.

Responsibilities

• Manage a team of engineers and administrators effectively.
• Oversee daily operational planning and scheduling.
• Maintain strong professional relationships with key clients.

Skills

Proven leadership and people‑management experience

Strong organisation and planning skills

Confident communicator (written and verbal)

Calm under pressure with a problem‑solving mindset

Comfortable working with management systems, schedules and data

Strong sense of accountability and service delivery

Education

NVQ Level 3 (or equivalent professional qualification) or higher

Job description

A leading lift service company in the West End is seeking a Service Manager to oversee daily operations and manage a team of engineers. This role requires proven leadership skills, the ability to manage client relationships, and a strong focus on service delivery. The ideal candidate will possess at least an NVQ Level 3 qualification and a clean UK driving licence. The position offers a salary up to £45k, a 10% annual performance bonus, and various benefits including company pension and vehicle.