Engineering Operations Lead, OKRs & Governance

Kingfisher; Greater London; Hybrid; GBP 75,000 - 110,000; Full time

Job summary

Kingfisher is seeking an Engineering Business Operations Lead to build a high-performing Operations Chapter and govern key processes, OKRs and governance. You will drive continuous improvement and deliver measurable outcomes across delivery, resources and finances.

You will partner with Product, Architecture, Portfolio, Finance, Procurement and People teams to ensure end-to-end delivery and strong financial control.

Qualifications

• Leading an Engineering Operations or Technology Business Management function in a large, complex organisation.
• Ability to build, lead and develop high-performing, multi-disciplinary teams across a matrix and geographies.
• Defining, implementing and improving operational processes, governance frameworks and operating rhythms.

Responsibilities

• Lead and develop the Engineering Operations Chapter to support current and future priorities.
• Own the OKR framework and cadence, translate strategy into measurable outcomes and keep progress visible.
• Define and improve key processes, governance, accountability and operational rigour.
• Provide timely management information across delivery, OKRs, risks, dependencies, resources and finances to support leadership decisions.
• Manage operational budgets, forecasts and partner investment with strong financial control.
• Resolve operational risks and issues, acting as a senior escalation point and driving timely recovery actions.
• Partner with Product, Architecture, Portfolio, Finance, Procurement and People teams to deliver end-to-end outcomes.
• Build and lead an inclusive Chapter with coaching, feedback, performance management and development.

Skills

Engineering Ops leadership

Matrix leadership

OKR management

Stakeholder management

Job description

Kingfisher is seeking an Engineering Business Operations Lead to build a high-performing Operations Chapter and govern key processes, OKRs and governance. You will drive continuous improvement and deliver measurable outcomes across delivery, resources and finances.

You will partner with Product, Architecture, Portfolio, Finance, Procurement and People teams to ensure end-to-end delivery and strong financial control.