Engineering Office Administrator

AV INDUSTRIAL PRODUCTS LTD; Wigston Parva; On-site; GBP 26,000; Full time

Job summary

A busy engineering component distributor seeks an Engineering Office Administrator to join their friendly team. The role involves supporting sales and engineering departments with various administrative tasks, ensuring customer queries are handled efficiently. Candidates should have office administration experience and strong communication skills. The position offers a competitive salary of £26,000 per annum and opportunities for skill development within the company.

Benefits

Nest Pension Scheme

20 Days Holiday P.A.

On-the-job training for Sage 50

Qualifications

• Prior experience in an office administration role, preferably in sales or engineering.
• Proficiency with Microsoft Office applications.
• Experience with Sage 50 accounting software is desirable.

Responsibilities

• Prepare quotations via email and telephone.
• Handle incoming telephone calls and email enquiries.
• Support Sales and Engineering teams with projects.

Skills

Customer Service

Communication Skills

Organizational Skills

Attention to Detail

Tools

Microsoft Office

Sage 50

Job description

Engineering Office Administrator
Location: Wigston, Leicestershire
Employment Type: Full-time, Permanent
Hours: Monday to Friday, 8:30 AM – 5:00 PM
Salary: £26,000 per annum

About Us:

We are a busy, fast-paced engineering component distributor with a small, friendly team of 30 people. We pride ourselves on delivering excellent customer service and supporting our clients with high-quality products and solutions. We’re looking for a reliable and proactive Office Administrator to assist our sales and engineering departments with administrative duties.

Key Responsibilities:

• Prepare quotations via email and telephone, ensuring accuracy and timely responses
• Handle incoming telephone calls and email enquiries with professionalism and courtesy
• Provide general customer service
• Support our Sales and Engineering teams with projects and administrative tasks
• Generate sales reports using Sage 50
• Organise and coordinate exhibitions and events
• Assist in the planning and organizing of overseas business travel
• Perform data entry tasks, maintaining up-to-date records and documentation
• Collaborate closely with both the engineering and sales departments to ensure smooth operations

Skills & Experience:

• Prior experience in an office administration role, preferably supporting sales or engineering teams
• Experience within an engineering office environment would be advantageous but not essential
• Proficiency with Microsoft Office applications (Word, Excel, Outlook)
• Experience with Sage 50 accounting software is desirable but training can be provided
• Excellent written and spoken English communication skills
• Strong customer service skills and a friendly, approachable manner
• Ability to work effectively both independently and as part of a team
• Good organizational skills and attention to detail

What We Offer:

• Full-time, permanent role in a supportive, friendly team environment
• On-the-job training for Sage 50 and other software tools
• A busy and varied role with opportunities to develop your skills
• Competitive starting salary of £26,000 per annum
• Nest Pension Scheme
• 20 Days Holiday P.A. (increased to 22 days after 2 years of service), plus 8 public holidays.