Engineering Manager (AI Platform)

Flo; Greater London; Hybrid; GBP 120,000 - 180,000; Full time

Benefits offered by this job

ESOP equity

Parental leave benefit

Learning & development budget

25 days holiday

Hybrid work model

Workation policy

Job summary

Flo is seeking an Engineering Manager for the AI Platform to lead the team building the shared infrastructure powering every AI feature—from our chatbot and cycle predictions to personalized health insights.

You will collaborate with partners like Databricks, OpenAI, Anthropic, and AWS to scale AI systems in production while aligning with product roadmaps and real-time metrics.

Qualifications

• Collaborative mindset to lead cross-functional teams in agile environments.
• Proven track record building and guiding engineering teams in fast-moving product settings.
• Hands-on experience with ML systems in production; knowledge of ML engineering practices.

Responsibilities

• Lead the AI Platform team and translate product goals into clear roadmaps.
• Coordinate cross-pod dependencies and unblock blockers to keep milestones on track.
• Provide hands-on architectural guidance while maintaining high standards for safety and performance.
• Act as primary liaison for Product, Analytics and Engineering, representing Flo’s AI vision.

Skills

Collaborative spirit

Engineering leadership

AI/ML infrastructure depth

Manager-as-Leader mindset

Agile & Stakeholder savvy

Job description

Responsibilities

• Flo Health is the world’s most popular women’s health app, supporting over 80 million monthly active users. As our Engineering Manager for the AI Platform, you will lead the core team that builds the shared infrastructure powering every AI feature at Flo—from our chatbot and cycle predictions to personalized health insights
• We don’t just use AI; we build the systems that make it possible at scale. You will work in an environment where we maintain direct technical partnerships with Databricks, OpenAI, Anthropic, and AWS, moving far beyond standard vendor relationships
• Our AI Platform team is embedded directly in product delivery, working in cross-functional squads alongside our Data Platform team and external model partners. We operate with a clear but fluid strategy — iterating quickly based on rapid AI/LLM advancements and real-time metrics
• You will manage a dynamic environment where roughly 30% of the team’s work is reactive, driven by immediate product needs, while maintaining focus on our long-term roadmap
• Lead & Empower: Manage a team of senior engineers using a distributed leadership model. You’ll provide the management layer that supports their technical execution, performance, and career growth
• Own the Roadmap: Translate product and company goals into clear team roadmaps, managing the balance between structured delivery and the reactive, business-driven work essential to a platform team
• Drive Delivery: Coordinate cross-pod dependencies, resolve blockers, and track roadmap milestones
• Technical Stewardship: Participate in architectural reviews and provide hands‑on technical guidance (~20% of your time). You’ll help the team maintain high standards for safety, medical compliance, and performance
• Cross‑Functional Impact: Act as the primary point of contact for stakeholders across Product, Analytics, and Engineering, while representing Flo’s AI vision to our industry partners

Qualifications

• Collaborative Spirit: You thrive in cross‑functional setups and understand how to manage diverse teams in an agile environment.
• Engineering Leadership: Proven track record managing engineering teams in fast‑moving product environments. You know how to build high‑performing teams, mentor talent, and hire effectively.
• AI/ML Infrastructure Depth: You have direct, hands‑on experience leading or building ML systems in production. You understand MLOps, model serving, or AI platform engineering.
• “Manager‑as‑Leader” Mindset: You aren’t looking to spend your day coding, but you have the technical depth to participate in architecture discussions and credibly guide technical trade‑offs.
• Agile & Stakeholder Savvy: You are comfortable operating where priorities shift. You know how to protect roadmap momentum while absorbing urgent requests.

Benefits

• Participation in Flo’s success: We firmly believe every employee contributes to the company’s growth and its future success. All employees are eligible to participate in Flo’s Employee Share Ownership Plan (ESOP) and be awarded equity to participate in the long‑term value creation of the business
• Family benefits: We know having a baby can be a big transition for the family, so we’re proud to offer 1 month fully paid paternity leave to be there and bond with your baby and 6 months of fully paid maternity leave, with a $5000 bonus on your return to work to help you settle into this new chapter of your life. (Depending on your country there may be additional options for parental time off and shared parental leave beyond the early days)
• Resources you need to thrive: At Flo you will have access to internal and external learning resources and tools to challenge your knowledge and push yourself further every day. We support career progression from within through personal development plans and dedicated Learning & Development budget to help you thrive
• Holiday and sick leave: It’s important to take time off to recharge and spend time with family and friends. We offer 25 days (28 for vice presidents and above) paid holiday in addition to the local public holidays and 30 days fully paid sick leave per year
• Flexible workplace: We want to provide a setup that gives our employees the flexibility they need, while also getting important face to face time with the team. With this in mind, we encourage teams to spend 2 days/week in the office.

Our popular Workation policy also allows you to work from anywhere for up to 2 months a year