Engineering Manager

BT Group; Belfast City District; On-site; GBP 70,000 - 95,000; Full time

Benefits offered by this job

10% on target annual bonus

Private GP 24/7 for you and family

Pension scheme – 5% from you and 10%匹?

Job summary

BT Group is seeking an Engineering Manager to lead the delivery of complex consumer billing solutions from concept to production in Belfast, working with a co-located team. You will own delivery plans, manage dependencies across technology, business and operations, and collaborate with multiple stakeholders to align priorities and ensure timely, high-quality outcomes.

The role requires strong governance, risk management and financial oversight, with a focus on customer value and business impact.

Qualifications

• End-to-End Delivery Management: Proven experience leading complex business and technology deliveries from initiation through to production.
• Stakeholder & Cross-Functional Leadership: Ability to influence across Product, Engineering, Operations, Finance and business stakeholders.
• Governance, Risk & Operational Delivery: Experience with budgets, RAID, governance, service readiness and delivery assurance.

Responsibilities

• Lead the delivery of complex consumer billing solutions from concept through to production, ensuring on-time delivery within scope and aligned to business outcomes.
• Own integrated delivery plans, milestones, dependencies and critical path activities across technology, business and operations.
• Collaborate with product, engineering, operations, finance and service stakeholders to align priorities and delivery approach.
• Provide governance, status reporting and decision support, escalating risks and issues to maintain momentum.
• Manage delivery finances including budgets, forecasts, cost tracking and spend control.
• Drive readiness for production releases with entry/exit criteria and handover into service.
• Promote Agile or hybrid delivery methods to improve predictability and transparency.
• Use metrics and retrospectives to continuously improve delivery quality and outcomes.

Skills

End-to-End Delivery

Stakeholder Leadership

Governance & Risk

Job description

Job Title: Engineering Manager

Job Function: Software Engineering

Posting Start Date: 03/09/2026

Posting End Date: 11/09/2026

Division: Digital

Job Location: GBR Belfast - Riverside Tower

Advertised Salary: Competitive

About the role

The Consumer Billing Delivery Lead plays a critical role in leading the successful delivery of complex billing solutions through a strong, FTE co-located team model. Working side-by-side with a dedicated team based in Belfast, this role is accountable for creating clear priorities, building shared ownership, and enabling close day-to-day collaboration that accelerates decision‑making, strengthens delivery focus, and improves accountability. The role leads delivery from concept through to production, ensuring solutions are delivered on time, to the required quality, and in line with business priorities. By combining hands‑on delivery leadership with effective team coordination, cross‑business stakeholder engagement, and strong financial management, the role helps ensure billing capabilities are delivered reliably, efficiently, and with a clear focus on customer and business outcomes

What you’ll be doing

• Lead the delivery of complex consumer billing solutions from concept through to production, ensuring delivery is on time, within scope, and aligned to business outcomes.
• Own integrated delivery plans, milestones, dependencies, and critical path activities across technology, business, and operational teams.
• Collaborate across product, engineering, operations, finance, service, and wider business stakeholders to align priorities, scope, and delivery approach.
• Provide clear governance, status reporting, and decision support, escalating risks and issues at the right time to maintain delivery momentum.
• Manage delivery finances including budgets, forecasts, cost tracking, and spend control, ensuring delivery remains commercially efficient and value‑focused.
• Support business case delivery by tracking benefits, financial assumptions, and trade‑offs across scope, timeline, and cost.
• Identify, manage, and mitigate delivery risks, assumptions, issues, and interdependencies across multiple workstreams and suppliers where relevant.
• Ensure delivery governance is maintained through robust planning, change control, and adherence to agreed delivery standards.
• Lead the management of defects and incidents, ensuring prioritisation, root cause analysis, resolution planning, and appropriate stakeholder communication.
• Drive operational readiness for production releases, including entry/exit criteria, support models, release controls, and handover into service.
• Promote effective delivery ways of working across teams, using Agile or hybrid methods to improve predictability, transparency, and responsiveness.
• Use delivery metrics, lessons learned, and retrospective insights to continuously improve execution, quality, and customer outcomes.

Essential Skills / Experience

• End-to-End Delivery Management: Proven experience leading complex business and technology deliveries from initiation through to production, managing plans, milestones, dependencies, and outcomes.
• Stakeholder & Cross-Functional Leadership: Strong ability to influence and collaborate across Product, Engineering, Operations, Finance, and business stakeholders to drive alignment and delivery success.
• Governance, Risk & Operational Delivery: Expertise in managing budgets, RAID, governance, service readiness, incident management, and delivery assurance within complex environments.

Desirable Skills / Experience

• Agile, Hybrid and Waterfall Delivery Methodologies
• Financial Management including budgeting, forecasting, and cost control
• Defect & Incident Management within production environments
• Service Transition & Operational Readiness planning
• Billing Platform Experience or consumer billing domain knowledge
• Large‑Scale Transformation Programme Delivery
• Delivery in Regulated Industries (Telecoms, Financial Services, Utilities, etc.)
• Continuous Improvement & Delivery Optimisation through metrics, retrospectives, and lessons learned

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:

• 10% on target annual bonus
• Access to an online private GP 24/7 for you and your immediate family
• Market‑leading paid carers leave with up to 2 weeks off
• Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
• Discounted EE and BT products, including mobile and broadband
• Market leading Pension scheme – 5% from you and 10% from us
• Holiday purchase scheme

You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.

About BT Group

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital‑intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer‑first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.