Engine Field Service Technician - Level III

Cummins Inc.; Leeds; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

Cummins Inc. is seeking an Engine Field Service Technician in Leeds. This hybrid role involves substantial domestic and international travel. Key responsibilities include diagnosing engine issues, ensuring project success through preparations, and mentoring junior staff for technical growth. Candidates should have substantial experience in engine systems and a passion for customer service.

Qualifications

• Apprentice trained engine technician preferred.
• Significant field service work experience required.
• Expert level knowledge of engine products beneficial.

Responsibilities

• Ensure reliable project startups by developing test plans.
• Conduct root cause analysis and troubleshoot complex issues.
• Mentor junior technicians and improve team capabilities.

Skills

Problem-Solving

Technical Expertise

Collaboration

Communication

Safety Compliance

Education

Vocational diploma from relevant technical institution

Apprentice Trained Engine Technician

Job description

DESCRIPTION

We are looking for a talented Engine Field Service Technician to join our team specializing in Service for our CUK Projects Department in Leeds, United Kingdom.

This role requires a 50% of domestic travel frequency and a 25% of international travel frequency.

In this role, you will make an impact in the following ways:

• Ensure Reliable Project Startups: By developing and executing test plans and commissioning scripts, you'll guarantee that power generation systems are launched smoothly and meet performance expectations from day one.

• Drive Technical Excellence: Your expertise in diagnosing and resolving complex engine issues on-site will minimize downtime and ensure optimal system performance for customers.

• Support Root Cause Analysis (RCA): When issues arise, your troubleshooting skills and RCA support will help identify and eliminate underlying problems, improving long-term reliability and customer satisfaction.

• Enhance Stakeholder Collaboration: By supporting various stakeholders and aligning with Inspection Test Plans (ITPs), you’ll ensure seamless coordination and project success across teams.

• Build Strong Customer Relationships: Acting as the primary technical contact, you’ll foster trust and loyalty by providing prompt, knowledgeable, and effective support to customers.

• Mentor and Develop Talent: Through coaching technicians and apprentices, you’ll share your knowledge and elevate the technical capabilities of the entire team.

• Promote Safety and Compliance: Your commitment to Health, Safety & Environmental (HSE) standards will help maintain a safe work environment and ensure regulatory compliance.

• Identify Growth Opportunities: By recognizing additional service and sales opportunities during site visits, you’ll contribute to business growth and customer value.

RESPONSIBILITIES

To be successful in this role you will need the following:

• Strong Technical Expertise: Deep understanding of engine systems, power generation equipment, and commissioning processes, including the ability to develop test plans and troubleshoot complex issues on-site.

• Problem-Solving and RCA Skills: Ability to quickly diagnose faults, support root cause analysis, and implement effective solutions to ensure system reliability and performance.

• Collaboration and Communication: Strong interpersonal skills to work effectively with stakeholders, customers, and cross-functional teams, especially when coordinating around Inspection Test Plans (ITPs).

• Commitment to Safety and Standards: A proactive approach to Health, Safety & Environmental (HSE) compliance, along with attention to detail in documentation and adherence to company procedures.

QUALIFICATIONS

Education/ Experience:

• Apprentice Trained Engine Technician (Preferred)

• Vocational diploma from relevant technical institution

• Locally valid driving permit

• This position may require licensing for compliance with export controls or sanctions regulations.

• Significant field service work experience

• Expert level knowledge of and/or experience with engine products

• Customer service experience

• Experience providing technical advice and coaching to more junior technicians (preferred)

At Cummins, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all qualified individuals, regardless of race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, and/or expression, or any other status protected by law. As a disability confident employer, we strive to make our recruitment process as accessible as possible. If you require any reasonable adjustments to accommodate a health condition or disability, please let us know. Your journey with us matters!

Job Service

Organization Cummins Inc.

Role Category Hybrid

Job Type Technician

ReqID 2415876

Relocation Package No