Engaging Events & Supporter Fundraising Assistant

Battersea; Greater London; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Annual leave 36 days

Gym discount & cycle to work

Employee Assistance Programme

Pension contributions up to 10%

Healthcare cash plan

Job summary

Battersea is seeking an Events & Supporter-Led Fundraising Assistant to deliver outstanding participant experiences across our challenge events. You will contact supporters from registration through event completion, building relationships, providing fundraising guidance, and maximising engagement.

In this role you’ll help plan and run challenge events, coordinate registrations, logistics, and communications, manage participant data, and seek ways to improve processes and the supporter

Qualifications

• Excellent and confident telephone manner and spoken English.

Responsibilities

• Serve as first point of contact for supporters from registration to event completion.
• Coordinate registrations, event logistics, and volunteer support.
• Manage participant communications and fundraising resources to maximise engagement.
• Maintain accurate participant data and fundraising progress.
• Process event administration and identify process improvements for the supporter experience.

Skills

Telephone manner

Supporter care

Administrative skills

Multi-priority management

Collaboration

Digital platforms

Process improvement

Willing to travel

Tools

CRM systems

Enthuse

Salesforce

Job description

Battersea is seeking an Events & Supporter-Led Fundraising Assistant to deliver outstanding participant experiences across our challenge events. You will contact supporters from registration through event completion, building relationships, providing fundraising guidance, and maximising engagement.

In this role you’ll help plan and run challenge events, coordinate registrations, logistics, and communications, manage participant data, and seek ways to improve processes and the supporter