ENGAGEMENT OFFICER

Calanais; Callanish; On-site; GBP 11,000 - 19,000; Part time

Job summary

Calanais Visitor Centre in the United Kingdom is seeking an enthusiastic Engagement Officer to promote the centre and its programmes, strengthen community connections, and support the visitor experience.

The role is 22.5 hours per week on a permanent contract, with three days per week (Mon-Fri) and occasional evenings/weekends for events. You will work with the Heritage Manager to develop engaging heritage activities and build partnerships with local groups.

Qualifications

• Excellent organisational, planning and interpersonal skills.
• Experience of planning and delivering projects within agreed budgets and timescales.
• Genuine enthusiasm for promoting heritage, culture and visitor engagement.
• Excellent written and verbal communication skills with careful proofreading.

Responsibilities

• Develop and deliver aspects of the heritage programme in partnership with the Heritage Manager.
• Promote diversity, inclusivity, and accessibility through the heritage for all programme.
• Champion Gaelic culture and language throughout activities.
• Develop and maintain effective partnerships with community groups and heritage organisations.
• Coordinate visitor feedback through surveys and evaluation activities.
• Create engaging, accessible content for communications and marketing.
• Coordinate media enquiries, press releases and promotional campaigns.
• Commit to continuous professional development and keep up to date with sector developments.

Skills

Organisational skills

Planning

Interpersonal skills

Project delivery

Communication skills

Attention to detail

Gaelic language skills

Education

Degree in communications/heritage or related discipline

Job description

Calanais, United Kingdom

We're looking for an enthusiastic and organised individual with a passion for bringing the heritage of Calanais and the Outer Hebrides to life. You will promote the Centre and its programmes, strengthen community connections and support the visitor experience.

Engagement Officer, The Calanais VISITOR CENTRE
22.5 hours Per week, permanent contract

ROLE OVERVIEW

About the Calanais Visitor Centre

Atthe Calanais Visitor Centre, we are committed to preserving, researching, andsharing the rich archaeological heritage of the Calanais Standing Stones. Ourvision is to create an outstanding visitor experience while maintaining a deepconnection between the site, the community, and the wider world.

We are proud to be an equal opportunities employer that celebrates diversity, operates within a culture of respect, and creates a welcoming environment for all employees.

RolePurpose

Supportthe Heritage Manager with heritage and communication activities that helppeople connect with Calanais. You will promote the Centre and its programmes, strengthen community connections and support the visitor experience.

Normal working days are three days per week, Monday to Friday, with flexibility to agree which days are worked. Occasionalevening and weekend work may be required to support events and operationalneeds.

Reportsto: HeritageManager

DirectReports: N/A

WhoWe're Looking For

We're looking for an enthusiastic and organised individual with apassion for bringing the heritage of Calanais and the Outer Hebrides to life.Working closely with the Heritage Manager, you'll help develop and deliver anengaging heritage programme that connects visitors and local communities withthe site’s rich history. You'll bring strong interpersonal and project deliveryskills, a collaborative approach to building partnerships, and a commitment todiversity, inclusion and accessibility through our Heritage for All programme. You'll champion Gaelic culture and language, confidently represent the Centreat events and public engagement opportunities, and use visitor feedback to helpshape and improve our activities. Experience in heritage, community engagementor partnership working, alongside Gaelic language skills, would be welcome butis not essential.

Thisrole would suit someone who:

• Has a passion for culture and heritage
• Takes pride in beingorganised, accurate and highly dependable.
• Is confident managingmultiple priorities while remaining calm under pressure.
• Has a keen eye fordetail and enjoys producing work of a consistently high standard.

Requirements

Rolesand Responsibilities

Heritage Programme Delivery

• Develop and deliveraspects of the heritage program in partnership with the Heritage Manager.
• Promote diversity,inclusivity, and accessibility through the heritage for all programme,fostering an environment where all voices are heard and valued.
• Ensure that gaelicculture and language are championed throughout our activities.
• Develop and maintain effective partnerships withcommunity groups, heritage organisations, archaeologists, educationalinstitutions, tourism bodies and other stakeholders.
• Coordinatethe collection and management of visitor feedback through surveys,observation logs and evaluation activities.

Communications,Marketing and PR

• Create engaging, accurate and accessible contentthat communicates the significance of the Calanais Standing Stones and thewider heritage of the area.
• Support the delivery of the centre'scommunications and marketing plan in collaboration with the heritagemanager.
• Coordinate media enquiries, press releases,online reviews, key marketing assets and affiliate websites andpromotional campaigns in line with organisational priorities.

OtherResponsibilities

• Commit to continuous professional development andundertake relevant training.
• Keep up to date with developments incommunications, digital engagement and the heritage sector.

PersonSpecification

EssentialSkills, Experience and Qualifications

• Excellent organisational, planning andinterpersonal skills.
• Experience of planning and delivering projectswithin agreed budgets and timescales.
• A genuine enthusiasm for promoting heritage,culture and visitor engagement.
• Excellent written and verbal communicationskills, with exceptional attention to detail and proofreading ability.

DesirableSkills, Experience and Qualifications

• Ability to speak Gaelic.
• Qualification in communications, marketing,heritage, event management or a related discipline.
• Experience of working within the heritage,tourism, culture or charitable sectors.

PersonalAttributes

• Able to work effectively as part of a small teamwhile also being confident working independently.
• Creative, enthusiastic and proactive, with theability to develop innovative ways of engaging audiences.
• Flexible, adaptable and willing to support a widerange of organisational activities.

WHAT WE OFFER

At the Calanais Visitor Centre, we believe in creating asupportive, rewarding, and inspiring workplace. We offer:

• CompetitiveSalary & Benefits - Including a comprehensive benefits package.
• FairWork Scotland Accreditation - Commitment to being a Living Wage employer and promoting Fair Workprinciples.
• Personal& Professional Development - Ongoing training, leadership development, andopportunities for career growth.
• Work-LifeBalance -A flexible and supportive work environment that prioritises employee wellbeing.
• Recognition& Reward - A culture that values contributions and celebrates achievements.
• AnInclusive & Supportive Workplace - A welcoming and dynamic environmentwhere employees feel valued and empowered to grow.

Join us in shaping the future of the Calanais VisitorCentre and ensuring its legacy for generations to come.

At Calanais, every role matters. Whether you are welcomingvisitors, serving coffee, preparing food, assisting in the shop or supportingbehind the scenes, every member of our team contributes equally to theexperience our visitors receive. We believe in treating everyone with the samerespect, supporting one another, celebrating success together and creating aworkplace where everyone feels valued.

Questions?

Interested?