Engagement Officer

Mpa Recruitment; Armagh; Hybrid; GBP 32,000 - 44,000; Full time

Job summary

Mpa Recruitment seeks a Corporate Engagement Officer (Band 6) to join our client in Armagh on a full-time, hybrid basis. The role involves supporting strategic planning and external engagement, developing content, and coordinating communications across SPGP channels, with a 37.5 hour week.

You will draft high-quality content, assist in events and stakeholder communications, monitor engagement analytics, and help report on performance and improvements for corporate initiatives.

Qualifications

• Internal and external communications principles.
• Digital communications and web content management.
• Accessibility and plain English standards.
• University degree or professional qualification in Communications/PR/Marketing/Journ/Digital Media/Business Studies, or 3+ years of related experience.

Responsibilities

• Support the delivery of the Strategic Planning and Performance Group's internal and external corporate engagement and communications activities.
• Work with the Senior Communications Officer to develop, coordinate and publish content across SPGP channels.
• Support corporate events, staff engagement, consultations and stakeholder communications.
• Assist in planning, development and delivery of internal and external communications activities.
• Draft, edit and publish high-quality written content for multiple channels.
• Assist with newsletters, e-zines, staff bulletins and presentations.

Skills

Internal communications

External communications

Digital communications

Web content management

Accessibility standards

Plain English

Education

University degree in Communications/PR/Marketing/Jornalism/Digital Media/Business Studies

Job description

Our client are looking for a Corporate Engagement Officer (Band 6) to join their team. This person will be based in Armagh with full time and hybrid working available.
Hours of work: 37.5 per week
Monday-Friday 9am-5pm
Immediate start until 31 October 2026 with possible extension

Key responsibilities

• Support the deliver of the Strategic Planning and Performance Group's (SPPG) internal and external corporate engagement and communications activities
• Work closely with Senior Communications Officer to develop, coordinate and publish content across SPPG channels
• The role will also provide support for corporate events, staff engagement activities, consultations, campaigns, and stakeholder communications.
• Assist in the planning, development and delivery of internal and external communication activities.
• Draft, edit and publish high-quality written content for a variety of communication channels.
• Support the production of newsletters, e-zines, staff bulletins, briefing papers, presentations and promotional materials.
• Ensure communications are clear, accurate, engaging and aligned to corporate objectives.
• Assist with the preparation of content for senior leadership messages, events and engagement activities.
• Research and gather information from stakeholders to support communication campaigns and corporate initiatives.
• To support innovation problem solving and systems development opportunities and performance management functions.
• Monitor the website traffic using Google Analytics and maintain records of user engagement to support reporting and continuous improvement of online content.
• Conduct user satisfaction surveys gather feedback, evaluate services effectively and identify areas for improvement.

Essential Requirements

• Internal and external communications principles.
• Digital communications and web content management.
• Accessibility and plain English standards.
• A university degree or professional qualification in:
  • Communications
  • Public Relations
  • Marketing
  • Journalism
  • Digital Media
  • Business Studies
• OR
• 1b) A minimum of three years' relevant communications and engagement experience.