Engagement Manager, UKI Engagement Manager team

Amazon Web Services (AWS); Manchester; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading company in cloud services is seeking an Engagement Manager to lead complex cloud solution projects. The role requires strong project management skills, technical expertise in AWS, and the ability to bridge business requirements with technical solutions. Candidates should have a Bachelor's degree and at least 3 years of experience in cloud computing, with AWS certifications preferred.

Qualifications

• Minimum 3 years of experience in cloud computing.
• Experience in project management of technical programs.
• AWS experience preferred.

Responsibilities

• Lead and manage complex cloud migration and implementation projects.
• Translate customer needs into clear technical requirements.
• Apply management and leadership skills to execute project plans.

Skills

Cloud Computing

Project Management

Technical Leadership

AWS Services

Problem Solving

Education

Bachelor's degree in Computer Science, Engineering, or related field

Job description

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Description

The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role, you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitate technical discussions, and ensure alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework, and demonstrating technical credibility across diverse stakeholders, you will translate customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.

Responsibilities

1. Lead and manage complex cloud migration and implementation projects.
2. Leverage knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning.
3. Bridge business requirements with technical solutions, facilitate engineering discussions, and ensure alignment with customer business outcomes.
4. Translate customer needs into clear technical requirements and map them to business outcomes.
5. Decompose complex technical problems into actionable solutions.
6. Contribute to technical documentation and establish documentation standards.
7. Validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks.
8. Achieve and maintain relevant AWS certifications, develop domain-specific expertise, and communicate technical concepts effectively to technical and business audiences.
9. Lead increasingly complex technical projects, shape cross-organizational strategies, and establish best practices.
10. Apply management and leadership skills to execute project plans, proactively manage risks, resolve issues, escalate when necessary, and ensure successful project completion.

Qualifications

Basic

• Minimum 3 years of experience in cloud computing.
• Experience in project management of technical programs.
• Bachelor's degree in Computer Science, Engineering, or related field, or equivalent experience.

Preferred

• AWS experience preferred.
• Project Management Professional (PMP) and/or AWS Certified Solutions Architect - Associate.
• Strong understanding of AWS services, architectures, and best practices.
• Experience applying AWS frameworks like Well-Architected and Cloud Adoption Framework.
• Proven ability to establish technical credibility with engineering teams and senior decision-makers.

Additional Information

Amazon is an equal opportunities employer that values diversity and inclusion. We prioritize your privacy and data security, and provide accommodations for applicants with disabilities during the hiring process. For more details, visit the Privacy Notice and Accommodation pages linked in the original description.