Engagement Manager, Airline & MRO Consulting

ICF Olson; London; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading consulting firm is seeking an Engagement Manager for their Airlines & MRO team in London. This role involves managing projects, client relationships, and mentoring junior staff while traveling internationally to support clients in the aviation industry. Candidates should have a degree and significant experience in aviation consulting.

Benefits

Flexible work arrangements

Comprehensive benefits

Supportive culture

Qualifications

• 5+ years in aviation or strategic consulting focusing on airline operations & MRO.
• Proficiency in Microsoft Office is required.
• Willingness to travel internationally.

Responsibilities

• Managing client communication and building relationships.
• Mentoring junior staff and managing project risks.
• Supporting business development through networking and proposals.

Skills

Project Management

Client Communication

Analytical Solutions

Business Development

Presentation Skills

People Management

Education

Degree from a reputable institution

Tools

Microsoft Office

Job description

Engagement Manager, Airline & MRO Consulting

Locations: London (GB80), Spain Remote Office (ES99)

Type: Full time

Posted: 9 Days Ago

Job Description:

ICF is seeking Engagement Managers to join our growing Airlines & MRO team. In this role, you will act as the project manager on challenging projects, helping clients improve operations across strategy, performance, digital modernization, and transformation.

Responsibilities include:

1. Managing client communication, primarily on-site;
2. Building and maintaining client relationships;
3. Mentoring junior staff;
4. Managing projects with analytical solutions;
5. Handling administrative tasks like budgeting and scope management;
6. Supporting business development through networking, proposals, and thought leadership;
7. Traveling extensively to serve our international clients.

The role supports clients including OEMs, Airlines, MROs, lessors, and investors, requiring familiarity with their analysis and support needs.

Key Responsibilities:

1. Serving as the primary contact with clients, with significant on-site presence;
2. Developing long-term client relationships;
3. Managing stakeholders and project risks;
4. Overseeing report and presentation development;
5. Leading consulting teams to deliver solutions;
6. Mentoring junior staff;
7. Fostering a collaborative and inclusive team culture;
8. Developing budgets and managing project risks;
9. Engaging in business development activities.

Basic Qualifications:

• Degree from a reputable institution;
• 5+ years in aviation or strategic consulting, focusing on airline operations & MRO;
• Proficiency in Microsoft Office;
• Willingness to travel internationally.

Professional Skills:

• Experience managing projects and creating workflows;
• Ability to follow leadership directions and work independently;
• Clear, audience-tailored written communication;
• Strong presentation and facilitation skills;
• People management experience;
• Ability to collaborate across cultures and time zones;
• Commitment to inclusivity and diversity;
• Business development acumen.

About us: Working at ICF means applying passion and rigor to solve global challenges, fostering an inclusive environment that values diversity and growth. We offer flexible work arrangements, comprehensive benefits, and a supportive culture.