Engagement Manager

JR United Kingdom; Norwich; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading company in healthcare is seeking an Engagement Manager to strengthen stakeholder relationships and drive engagement initiatives. This role involves managing community outreach, promoting healthcare initiatives, and creating effective communication strategies to enhance patient experience and involvement.

Qualifications

• Strong understanding of healthcare communication.
• Skills in planning and facilitating community events.
• Experience in survey design and campaign impact reporting.

Responsibilities

• Build and maintain relationships with patient groups and communities.
• Support planning and execution of public engagement events.
• Assist in project planning and performance tracking.

Skills

Healthcare communication

Stakeholder outreach

Event facilitation

Data analysis

Job description

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Organisation - JBAF Consulting/NHS

Location - London

Salary - TBC

Contract Duration - 6 Months

Work Arrangement - Hybrid

About the Role

We are seeking anexperienced and proactive Engagement Managerwithhands-on expertiseincommunication, engagement, and patient experienceto supportstakeholder engagement, strategic communication, and community outreach. This role plays a crucial part inbuilding strong stakeholder relationships, facilitatingpublic engagement initiatives, and ensuring the effectivedelivery of communication strategieswithin healthcare settings.

Key Responsibilities

Community & Stakeholder Engagement

• Build and maintainstrong relationshipswith patient groups, healthcare providers, and local communities.
• Represent the organisation atcommunity events, health fairs, andstakeholder meetingsto promote healthcare initiatives.
• Collect and documentpatient stories, experiences, andfeedbackto inform service improvements.
• Support the planning and execution ofpublic engagement events, collaborating with internal teams and partner organisations.
• Assist in the delivery ofhealth campaigns, patient experience programs, andpublic health initiatives.
• Create content forsocial media, newsletters, internal briefings, and promotional materials.
• Support the development ofeducational materials, digital content, andpublic engagement strategies.
• Organiseworkshops, stakeholder meetings, andtraining sessionsto raise awareness of key healthcare priorities.

Project Support & Coordination

• Maintain stakeholder databases and monitor engagement activities.
• Assist inproject planning, execution, andperformance trackingto ensure timely delivery.
• Provide administrative support, includingevent coordination, scheduling, and documentation.
• Preparereports, presentations, and data insights to share engagement outcomes with leadership teams.

Skills & Experience Required

• Strong understanding ofhealthcare communication, patient engagement, orstakeholder outreach.
• Ability toplan and facilitate workshops, stakeholder forums, andcommunity events.
• Proficiency insurvey design, data analysis, andcampaign impact reporting.
• Familiarity withpublic sector operations, healthcare frameworks, and compliance requirements.
• Collaborative experience working withinternal teams, healthcare providers, andcommunity organisations.

Why Join Us?

This role offers the opportunity towork alongside healthcare professionals, drivemeaningful patient engagement, and contribute tostrategic initiativesthat improve healthcare communication and accessibility.