Engagement Manager

TRANSPORT FOCUS; London; On-site; GBP 47,000; Full time

Job summary

Join a leading transport organization as an Engagement Manager, focusing on user needs and experiences within transport policy. You will utilize your interpersonal skills to build collaborative relationships, support data-driven analyses, and engage with diverse stakeholders. This is an opportunity to impact decision-making in transportation across Great Britain while benefiting from competitive salary and generous annual leave.

Benefits

Generous pension scheme

30 days annual leave (plus bank holidays)

Flexible working (minimum 2 days a week in the office)

Employee assistance programme

Qualifications

• Ability to build relationships and work in cross-functional teams.
• Experience in explaining complex research to various audiences.
• Self-motivated with a solutions-focused approach.

Responsibilities

• Build relationships and work collaboratively within cross-functional teams.
• Explain complex research and statistics to stakeholders.
• Manage multiple projects and contribute to broader goals.

Skills

Interpersonal skills

Collaboration

Data interpretation

Stakeholder engagement

Problem-solving

Job description

Organisation: Transport Focus

Role: Engagement Manager

Location: London / South East

Salary: £46,003 gross per annum

Benefits: Generous pension scheme and 30 days annual leave (plus bankholidays), employee assistance programme, flexible working (minimum 2 days a week in the office).

Closing date: 12:00 midday, June 18th 2025

About us

We are the voice of Britain’s transport user. We ensure they’re at the centre of tomorrow’s policy decisions and that future investment in the transport network is focused on their needs and experiences. We listen to the public and find out their experience of using, or trying to use, Great Britain’s railways and England’s bus, tram and major road networks. We bring together transport providers and share these views so problems can be fixed but if they are more challenging to resolve, publish an improvement plan. Our analysis, drawn from data and insight across the industry, puts the voice of the transport user at the heart of decision making – in Westminster, Cardiff, Holyrood and with the Mayors of our great city regions.

And that’s where you come in!

This is an exciting opportunity for you to join an ambitious organisation at a pivotal time for transport users and for our people.

About you

We are interested in the skills and experience you bring, not just the job titles on your resume. Reflecting our ambition and commitment to be more representative of all transport users, we aim to build teams that draw upon the widest range of experiences, talent and ideas, and for that reason welcome applications from the broadest range of backgrounds and communities.

To be successful you will have:

• Excellent interpersonal skills, with the ability to build relationships, working collaboratively and seamlessly in cross-functional teams
• A collaborative approach with a willingness to contribute to projects and workstreams outside of your immediate team
• Ability to work across multiple projects and programmes of work
• Experience of using, and able to explain complex research, data or statistics to people outside of the industry and profession
• Experience of working and building relationships with Stakeholders
• Ability to solve problems with a self-motivated and solutions-focused outlook.

How to Apply

To apply, please visit our website via the button below.

Recruitment timetable

Application deadline is 12:00 midday, 18 June 2025

Panel interviews are scheduled to go ahead on 26 June 2025

If you require an adjustment to enable you to apply for the post in a way that best suits you, please contact the HR team at [e-mail] before you submit your application.