Engagement Manager

Tech Sales Jobs; Greater London; Híbrido; GBP 70.000 - 110.000; Jornada completa

Descripción de la vacante

Veza, now part of ServiceNow, seeks an Engagement Manager to drive end-to-end projects in a fast-paced security governance environment. You will partner with product, engineering, and sales teams to ensure successful customer outcomes and scale engagement models across large enterprises.

The role emphasizes strong stakeholder management, operational improvements, and deep Identity and Access Management experience within cybersecurity, with opportunities to influence the development lifecycle and

Formación

• 5+ years of project/program management experience in mid/large size companies.
• Experience with Identity and Access Management and/or Identity Governance.
• Experience within Cybersecurity industry.
• Enterprise Customer Engagement experience is a must.
• Quickly and effectively adjusts to changes in priority, areas of focus and unforeseen challenges.
• Identifies opportunities for operational improvement, and suggests solutions.
• Ability to independently adjust own work deliverables as priorities shift.
• Exhibits strong self-awareness and provides constructive, actionable feedback to colleagues to maintain collective accountability.
• Experience working on and managing large projects or programs with cross-functional teams.
• Deliver solutions and strategies while mitigating or removing obstacles.
• Experience utilizing software to keep projects organized, track metrics, and report on progress.

Responsabilidades

• You’ll drive the end-to-end projects from planning through implementation to ensure successful delivery for customers
• Provide clear communication to cross-functional teamsand management regarding project status, resource requirements, issues, and priorities.
• Maintainstrong partnerships and drive high priority initiatives
• Track capacity and demand across key programs to better communicate resource and project needs or risks.
• Collaborate with a wide variety of internal cross-functional stakeholders to increase the efficiency and efficacy of our product development organization
• Complex stakeholder management

Conocimientos

Project management

Identity & Access Management

Cybersecurity

Enterprise engagement

Stakeholder management

Cross-functional collaboration

Operational improvement

Change management

Descripción del empleo

Engagement Manager - Veza

Location: London, gb

Company Description

Veza is the pioneer in identity security, purpose-built to answer the fundamental question enterprises face: who can and should take what action on what data. Veza's Access Graph platform maps an organization's entire identity ecosystem across users, groups, roles, policies, permissions, and resources providing deep visibility and control over human, non-human, and agentic identities across SaaS, cloud, on-prem, and custom applications. With over 30 billion access permissions under management, global enterprises including Blackstone, Expedia, and Wynn Resorts trust Veza to manage privileged access monitoring, non-human identity security, access entitlement management, and next-generation identity governance.

Founded in 2020 and headquartered in Redwood City, California, Veza is now part of the ServiceNow family, with the acquisition closing in March 2026. The combination brings together Veza's AI-native Access Graph with ServiceNow's AI Control Tower and agentic workflows, enabling organizations to enforce end-to-end identity security rooted in the principle of least privilege across applications, data, cloud environments, and AI agents. For engineers joining Veza today, this means the scale and resources of an enterprise platform company, with the product velocity and mission-driven focus of a security innovator at a pivotal moment in the industry.

Job Description

Team & Role

At ServiceNow, we embrace representation from all professional and personal backgrounds and cultures. This diversity inspires passion and creativity among our teams and propels innovation in our products.

What you get to do in this role:

• You’ll drive the end-to-end projects from planning through implementation to ensure successful delivery for customers
• Provide clear communication to cross-functional teamsand management regarding project status, resource requirements, issues, and priorities.
• Maintainstrong partnerships and drive high priority initiatives
• Track capacity and demand across key programs to better communicate resource and project needs or risks.
• Collaborate with a wide variety of internal cross-functional stakeholders to increase the efficiency and efficacy of our product development organization
• Complex stakeholder management

Qualifications

Preferred Qualifications:

• 5+ years of project/program management experience in mid/large size companies
• Experience with Identity and Access Management and/or Identity Governance
• Experience within Cybersecurity industry
• Enterprise Customer Engagement experience is a must
• Quickly and effectively adjusts to changes in priority, areas of focus and unforeseen challenges
• Identifies opportunities for operational improvement, and suggests solutions
• Ability to independently adjust own work deliverables as priorities shift
• Exhibits strong self-awareness and provides constructive, actionable feedback to colleagues to maintain collective accountability
• Experience working on and managing large projects or programs with cross-functional teams.
• Deliver solutions and strategies while mitigating or removing obstacles.
• Experience utilizing software to keep projects organized, track metrics, and report on progress.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [e-mail] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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