Engagement Innovation Lead

LLOYD'S REGISTER INTERNATIONAL; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

RSPCA is seeking an Engagement Innovation Manager to shape how we engage supporters and new audiences, turning ideas into income-generating opportunities and real impact for animals.

In this hybrid 12-month maternity cover role, you’ll lead the innovation pipeline, work with teams across the Society, test ideas from inception to delivery, and influence senior stakeholders to embed innovation in our plans.

Qualifications

• Experience delivering innovation projects, ideally within fundraising, marketing or customer engagement.
• Strong understanding of fundraising products and channels and how these meet customer needs and encourage supporters to dedicate time or donate.
• Experience developing and delivering strategies and products using innovation techniques.
• Experience delivering large-scale projects that meet organisational objectives and success criteria.
• Strong analytical, problem-solving and decision-making skills.
• Understanding of market analysis, marketing and fundraising.
• Excellent communication and influencing skills with the confidence to engage stakeholders at all levels.
• Ability to work autonomously while building strong relationships across teams.
• Experience of line management.
• Resilience, determination and diplomacy to manage competing priorities.
• Ability to foster an inclusive culture of innovation.
• Ability to uphold the RSPCA's organisational values and behaviours.

Responsibilities

• Lead the innovation pipeline using audience insight, supporter needs and market trends to identify new opportunities.
• Develop new products and channels and improve existing services and supporter experiences.
• Collaborate across teams to bring ideas from research and ideation through prototyping to delivery.
• Provide expert advice on innovation approaches and ensure ideas are tested and aligned with what matters to supporters and animals.
• Influence senior stakeholders and work with colleagues to embed innovation in future plans.

Skills

Innovation management

Fundraising and channels

Strategic development

Project delivery

Stakeholder influence

Line management

Analytical skills

Autonomous working

Resilience and diplomacy

Inclusive culture

Values and behaviours

Job description

RSPCA is seeking an Engagement Innovation Manager to shape how we engage supporters and new audiences, turning ideas into income-generating opportunities and real impact for animals.

In this hybrid 12-month maternity cover role, you’ll lead the innovation pipeline, work with teams across the Society, test ideas from inception to delivery, and influence senior stakeholders to embed innovation in our plans.