Engage Mentor - Bank or Casual

Keys; United Kingdom; On-site; GBP 28,000 - 41,000; Part time

Benefits offered by this job

Nest enhanced pension scheme

Staff Referral Scheme – refer a friend

Job summary

Keys Engage Mentors are recruited to deliver targeted interventions that support engagement, wellbeing, and re-entry into education across community and educational settings in Norfolk. This role offers flexible hours under a zero-hours contract, with a minimum of two days per week and term-time scheduling.

You will work with vulnerable young people, build confidence, teach topics like healthy relationships and online safety, and maintain accurate records while upholding safeguarding policies.

Qualifications

• GCSEs in English and Maths (or equivalent).
• Experience working with vulnerable children and young people.
• Strong safeguarding knowledge and procedures.

Responsibilities

• Deliver engaging, one-to-one interventions in community and educational settings
• Support young people to build confidence, self-esteem, and resilience
• Deliver sessions on healthy relationships, online safety, and county lines awareness
• Use creative approaches to manage risk and encourage positive decision-making
• Build trusting relationships with young people and their families
• Promote emotional regulation and positive behaviour strategies
• Maintain accurate records and produce detailed reports
• Support pathways that enable young people to re-engage with education
• Uphold safeguarding policies and ensure compliance with current legislation

Skills

Communication skills

Resilient under pressure

Self-motivated

Trauma-informed practice

Education

GCSEs English & Maths

Job description

Pay: £20 – £30 per hour
Location: Norfolk – community and educational settings
Working pattern: Zero-hours employed contract. Minimum 2 days per week, up to 5 days depending on availability. Term-time only.

Make a Real Difference Where It Matters Most

Are you passionate about supporting vulnerable young people to build safer, more positive futures?

We are seeking Keys Engage Mentors to deliver targeted interventions that support engagement, wellbeing, and re-entry into education. This is a rewarding opportunity to help young people overcome barriers, build confidence, and make safer, more positive life choices.

About the Role

• Deliver engaging, one-to-one interventions in community and educational settings
• Support young people to build confidence, self-esteem, and resilience
• Deliver sessions on topics such as healthy relationships, online safety, and county lines awareness
• Use creative and tailored approaches to help manage risk and encourage positive decision-making
• Build strong, trusting relationships with young people and their families
• Promote emotional regulation and positive behaviour strategies
• Maintain accurate records and produce detailed professional reports
• Support pathways that enable young people to re-engage with education
• Uphold safeguarding policies and ensure all work is compliant with current legislation

Who We Support

You will work with young people who may be:

• At risk of exploitation or criminal involvement
• Disengaged from education
• Vulnerable to unsafe relationships or environments
• Involved with, or at risk of entering, the criminal justice system

Requirements

• GCSEs in English and Maths (or equivalent)
• Experience working with vulnerable children and young people
• Experience supporting those at risk of exploitation or criminal involvement
• Strong safeguarding knowledge and understanding of procedures

Key Skills and Attributes

• Resilient, calm, and professional under pressure
• Excellent written and verbal communication skills
• Knowledge of SEND, trauma-informed practice, and positive behaviour strategies
• Self-motivated, adaptable, and able to work independently

Additional Requirements

• Full UK driving licence and access to a vehicle (with business insurance)
• Willingness and flexibility to travel across Norfolk

What We Offer

• Competitive hourly pay of £20 – £30
• A supportive and collaborative team environment
• A meaningful role where you can make a lasting impact on young people’s lives

Why Work With Us

• NEST enhanced pension scheme
• Staff Referral Scheme – refer a friend and split a £500 bonus
• Enhanced maternity and paternity pay
• Access to a Blue Light Card
• Fully funded training and qualifications
• Enhanced pay scales based on experience and qualifications
• Employee benefits scheme including a wellbeing app and discounts

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