Energy Renewals Specialist for SMBs

Bionic Services Ltd; Greater London; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Private healthcare cover

Employee Assistance Programme

Eyecare scheme

25 days annual leave

Volunteer day per year

Job summary

Bionic Energy is recruiting an Energy Renewals Expert to manage and renew a growing portfolio of SME customers in the London area. You will nurture relationships, present tailored energy solutions, and act as the dedicated account manager through renewal cycles.

The role emphasizes a consultative, results-driven approach, with a focus on hitting daily, weekly and monthly targets, cross-selling energy-related services, and delivering exceptional value to customers in a fast-paced, collaborative

Qualifications

• Minimum 12 months of sales experience (B2B or telesales preferred).
• Highly target-driven and self-motivated with a strong desire to succeed.
• A consultative, value-driven sales approach that prioritizes customer needs.
• Skilled in pitching, negotiating, and handling objections effectively.
• Excellent communication skills– verbal, written, and listening.
• Able to build rapport quickly with people from all backgrounds.
• Tactful, professional, and customer-focused in your approach.
• Punctual, focused, and committed to delivering results.
• Proactive, eager to learn, grow, and develop within the business.
• A friendly, positive team player who contributes to a great work environment.
• Resilient and able to perform under pressure.

Responsibilities

• Build and nurture lasting relationships with Bionic energy customers.
• Identify customer needs and match them with the most suitable energy products and solutions.
• Search for and present the best available deals, ensuring each customer receives exceptional value.
• Act as the customer’s dedicated account manager, providing expert guidance throughout the renewal process.
• Schedule and conduct follow-up calls with customers to discuss their options and next steps.
• Deliver world-class service that fosters trust, satisfaction, and long-term loyalty.
• Confidently negotiate and close deals when they align with customer requirements.
• Consistently achieve daily, weekly, and monthly performance targets and KPIs.
• Cross-sell additional services such as telecoms, water, and insurance to enhance customer value.
• Collaborate with your team to maintain a vibrant, supportive, and high-performing workplace.

Skills

Sales experience

Target-driven

Consultative selling

Negotiation

Communication

Rapport building

Resilience

Team player

Self-motivated

Customer-focused

Job description

Bionic Energy is recruiting an Energy Renewals Expert to manage and renew a growing portfolio of SME customers in the London area. You will nurture relationships, present tailored energy solutions, and act as the dedicated account manager through renewal cycles.

The role emphasizes a consultative, results-driven approach, with a focus on hitting daily, weekly and monthly targets, cross-selling energy-related services, and delivering exceptional value to customers in a fast-paced, collaborative