Endpoint Engineering Lead: Azure & Intune Expert

HCL Technologies Limited; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

The Senior Endpoint Engineer at HCL Technologies Limited will engineer, enhance, and support the organization’s Azure Virtual Desktop (AVD) and Microsoft Intune environments for physical devices and virtual workspaces, ensuring a stable, secure end-user computing platform.

This role requires deep expertise in endpoint technologies, strong operational discipline and collaboration with cross-functional teams to deploy images, manage policies, monitor performance, and maintain a secure, compliant

Qualifications

• 8+ years total work experience in IT.
• 5+ years designing and implementing Intune solutions.
• Experience with Windows 11, Active Directory, and Group Policies.
• Strong background in VDI environments (Azure Virtual Desktop preferred).
• Expertise in MECM and Intune, with patch management experience.

Responsibilities

• Drive to deliver technology and products in the roadmap on schedule and with the highest quality.
• Provide advice, guidance, and direction to carry out plans and procedures, ensuring schedule attainment, product development process adherence and performance.
• Provide last tier support for operations and support teams, including root cause analysis and preventative analysis.
• Provide technical support with expert knowledge and act as an escalation point for the Desktop Operations team and anything related to the End User Computing environment, focusing on our Endpoint Security Protection, and application management.
• Partner with other Engineering teams to develop solutions.
• Manage the Azure Virtual Desktop (AVD) environment including creating images, deploy VMs, monitor VM performance.
• Develop automated solutions for deploying software packages, application patches/updates and workstation images.
• Engineer and support multiple Windows desktop images.
• Manage the entire lifecycle of our global standard desktop and laptop models.
• Design and implement Microsoft Intune solutions that meet end user requirements.
• Create and manage Intune policies for application deployment, device compliance, and security configurations.
• Ensure seamless integration with other Microsoft 365 services.
• Windows 11 Provisioning: Design and deploy Windows 11 provisioning processes using Intune Autopilot. Configure and manage Windows Update for Business policies. Develop and maintain standardized 11 deployment images.
• Active Directory Group Policy Management: Design and manage Group Policy Objects (GPOs) in Active Directory to enforce security and configuration policies. Collaborate with the Active Directory team to ensure alignment with broader infrastructure goals.
• Security and Compliance: Implement security best practices and compliance policies within Intune. Monitor and respond to security incidents related to mobile devices and endpoints.
• Documentation and Training: Create detailed documentation of Intune configurations, Windows provisioning processes, and Group Policy settings.
• Maintain desktop images and modify SCCM task sequences as needed.
• Package, test, and deploy new applications as needed.
• Maintain and expand existing Knowledge Base.
• Create new and maintain existing support documents to maintain high standards of quality in the delivery of End User Computing services.

Skills

Windows 11 experience

Intune expertise

Azure Virtual Desktop

Group Policy management

Endpoint security

Education

Bachelor's degree

Tools

Intune

Azure Virtual Desktop

MECM

Active Directory

SCCM

Job description

The Senior Endpoint Engineer at HCL Technologies Limited will engineer, enhance, and support the organization’s Azure Virtual Desktop (AVD) and Microsoft Intune environments for physical devices and virtual workspaces, ensuring a stable, secure end-user computing platform.

This role requires deep expertise in endpoint technologies, strong operational discipline and collaboration with cross-functional teams to deploy images, manage policies, monitor performance, and maintain a secure, compliant