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Endoscopy Ward Clerk (Band 2)

Airedale NHS Foundation Trust

Long Lee

On-site

GBP 20,000 - 30,000

Part time

5 days ago
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Job summary

An established industry player in healthcare is seeking a dedicated Endoscopy Ward Clerk to join their team. This part-time role focuses on providing high-quality clerical support within the ward, ensuring confidentiality and efficiency in all tasks. You'll be responsible for managing patient information, handling enquiries, and maintaining administrative systems. If you're looking to make a meaningful impact in a supportive environment, this opportunity offers a chance to contribute to patient care while developing your skills in a professional setting.

Qualifications

  • Experience of working in an office environment.
  • Knowledge of maintaining administration systems.

Responsibilities

  • Handle telephone calls and face-to-face enquiries.
  • Record all ward attendances by patients.
  • Manage email correspondence daily.

Skills

Computer skills
Communication
Organizational skills
Confidentiality awareness

Education

GCSE English and Maths (Pass) or equivalent
ECDL/CLAIT qualifications

Tools

Patient Administration Systems (PAS)
Microsoft Excel
Microsoft Access

Job description

Join to apply for the Endoscopy Ward Clerk (Band 2) role at Airedale NHS Foundation Trust

1 day ago Be among the first 25 applicants

Join to apply for the Endoscopy Ward Clerk (Band 2) role at Airedale NHS Foundation Trust

Part time 18.5 hours per week

We are looking for an enthusiastic person to provide an efficient and high quality ward-based clerical service supporting the staff responsible for inpatient care. Emphasis should be placed on confidentiality and efficiency; remaining calm, courteous and professional at all times.

Job Overview

Part time 18.5 hours per week

We are looking for an enthusiastic person to provide an efficient and high quality ward-based clerical service supporting the staff responsible for inpatient care. Emphasis should be placed on confidentiality and efficiency; remaining calm, courteous and professional at all times.

Main duties of the job

Handle telephone calls and face to face enquiries from relatives, hospital staff and members of the Public.

Use computer skills and other clerical activity to perform the correct procedure for admission, discharge, transfer.

To be responsible for any information entered onto the computer whilst carrying out the duties required by the Trust.

Ensure all case notes are kept in good condition in accordance with trust procedures.

Ensuring that notes are kept tidy at all times, and photocopy relevant Trust documentation to ensure an adequate supply is available for ward use.

File investigation results and other documentation in patients’ case notes in accordance with Trust policy.

Record all ward attendances by patients in accordance with strict procedural guidelines laid down by the Trust.

Booking appointments on the hospital patient administration system, as required.

Undertake mandatory training annually.

Attend annual staff development reviews in which training and development needs will be identified and planned.

Ensure regular attendance at team meetings as required.

Daily management of e-mail correspondence.

Maintain stationary levels for ward use.

Collate patient information as per Trust policy.

Record statistical data as required.

Ensure the maintenance of good relationships, communications, and teamwork with all disciplines within the ward/department.

Working for our organisation

We are always looking for enterprising and innovative approaches to the way we provide

our services. We are a national centre for telemedicine and introduced telehealth to the UK

offender healthcare sector and also provide the service to patients in their care homes.

Community matters to us and we are supported by 400 dedicated volunteers and have

strong links with Bradford University, Craven College and Leeds City College to ensure we

inspire the workforce of the future.

We want to attract staff who embrace our ‘Right Care’ behaviours of compassion, a

commitment to quality of care and working together for patients – we want to make these

part of our DNA

Detailed Job Description And Main Responsibilities

For further details and full details of the role please see the attached job description and person specification attached.

Person specification

Qualifications

Essential criteria

  • GCSE English and Maths (Pass) or equivalent
  • Willingness to undergo any further training and development

Desirable criteria

  • ECDL/CLAIT qualifications
  • OCR/RSA II Word Processing

Experience

Essential criteria

  • Experience of working in an office environment
  • Experience in use of computerised systems

Desirable criteria

  • Experience of Microsoft Excel and Access.
  • Experience in Medical Records
  • Experience of working with medical case notes

Knowledge

Essential Criteria

  • Knowledge of maintaining administration systems
  • Experience of working with the Public
  • Experience of reception/clerical duties
  • Understanding of the need for confidentiality at all times.
  • Understanding of the NHS constitution

Desirable criteria

  • Experience of working for the NHS
  • Experience of accessing information from the Intranet/Internet
  • Working knowledge of Patient Administration systems (PAS)
  • Knowledge of medical terminology

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Part-time
Job function
  • Job function
    Health Care Provider
  • Industries
    Hospitals and Health Care

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