End User Specification Sales Manager

Armstrong Fluid Technology; Manchester; On-site; GBP 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company at the forefront of fluid-flow technology, where your leadership will guide the End User Specification Team. This role involves building relationships with key stakeholders in high-value markets, driving business growth, and ensuring customer satisfaction. You will leverage your engineering expertise and sales acumen to position innovative solutions as the Basis of Design in major projects. With a commitment to sustainability and excellence, this dynamic workplace offers endless opportunities for personal and professional growth while making a significant impact on reducing energy costs and carbon emissions.

Qualifications

• University degree in Engineering or equivalent sales experience required.
• Substantial experience in managing HVAC services and operations.

Responsibilities

• Lead the End User Specification Team to build key stakeholder relationships.
• Drive business growth by positioning products in major projects.

Skills

Team-oriented leadership

Reading construction drawings

Positioning complex solutions

CRM software proficiency

Presentation skills

Analytical skills

Problem-solving skills

Communication skills

Travel readiness

Education

University degree in Engineering

Equivalent sales and marketing experience

Tools

Asset Management Systems

CRM software

Job description

Imagine working at the forefront of innovation in fluid-flow technology, with over 1400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative technical and marketing minds driven by a shared mission to engineer the future and safeguard our planet.

As a member of our team, you'll dive into an environment that encourages learning and boundary-pushing every day. You'll be part of an agile and dynamic workplace where today's solutions are built for tomorrow's challenges.

In this role, you'll lead the End User Specification Team to build and maintain relationships with key stakeholders, driving business growth by positioning Armstrong’s products as the Basis of Design (BoD) in major projects. Focus areas include high-value markets like commercial design-build, district energy and data centres.

Key Responsibilities:

Business Development:

1. Build and maintain relationships with building owners, operators, developers, and consultants to position Armstrong’s products as the BoD in key projects.
2. Engage with customers to understand their needs, identify opportunities and influence bid criteria to include Armstrong solutions early in the design phase.
3. Target verticals like commercial design-build, district energy and data centres, collaborating with internal teams to tailor solutions.
4. Leverage government funding and infrastructure projects for new energy-efficient builds.
5. Participate in industry events to strengthen Armstrong’s brand and engage with key decision-makers.

National Leadership:

1. Develop strong relationships with clients, focusing on becoming the BoD by providing value early in design stages.
2. Offer exceptional post-sale support to ensure customer satisfaction and continuously analyse customer feedback.
3. Lead and mentor the End User and Specification Sales Team to ensure effective account management and adherence to sales processes.

Product Knowledge & Sales Strategy:

1. Promote Armstrong products, driving sales through direct outreach to consulting engineers, mechanical engineers, and building owners.
2. Develop territory plans with clear objectives and sales strategies to exceed targets.
3. Apply Armstrong’s sales strategy and product knowledge to consistently close deals and grow market share.

Administrative Responsibilities:

1. Maintain accurate records in the CRM system and track sales activities, market conditions, and competitive activities.
2. Produce bi-weekly market activity reports and monitor progress towards sales objectives.

Team Collaboration & Development:

1. Work with internal teams to provide feedback and improve customer service.
2. Support management projects and participate in key industry trade associations to enhance professional development.

What We’re Looking For

To thrive in this role, you should bring:

Education and Experience:

1. University degree in Engineering or equivalent sales, marketing and leadership experience.
2. Substantial experience and knowledge in building and managing HVAC services, operations, teams and infrastructure.
3. Familiarity with Asset Management Systems and methodologies is preferred.
4. Proven track record in end-user specification sales, managing relationships with decision-makers in commercial, district energy, and data centre sectors.

Skills and Other Requirements:

1. Proven team-oriented leadership, with a strong focus on driving action and delivering results.
2. Proficient in reading construction drawings, layouts, and electrical/hydraulic schematics.
3. Expertise in positioning complex solutions as the Basis of Design in large-scale projects.
4. Highly skilled in utilizing CRM software to manage customer data, track forecasts, and generate detailed reports.
5. Strong ability to create and deliver impactful presentations, and engage effectively with senior executives, engineers, end users, and other key stakeholders.
6. Expert in leveraging Armstrong’s sales process and tools to promote energy-efficient solutions.
7. Data-driven, with advanced analytical skills to enhance sales performance and outcomes.
8. Exceptional problem-solving skills, with the ability to provide clear, actionable recommendations. Highly organized, with meticulous attention to detail.
9. Known for an open and authentic communication style, fostering transparency and trust.
10. Ability to travel regionally (approximately 50% of the time).

Why Armstrong Fluid Technology?

By joining us, you’ll become part of a global community dedicated to pushing the boundaries of fluid-flow technology. You’ll have endless opportunities to learn, grow, and make a significant impact on the world by reducing carbon emissions and energy costs. Together, we'll build tomorrow’s solutions today and enjoy a safer and greener world.