End-to-End Manufacturing Project Lead - Customer Delivery (Hybrid)

Zendbox; East Malling; Hybrid; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Private healthcare

Company pension

25 days holiday plus bank holidays

Hybrid working

Performance bonus

Job summary

Zendlabs, a UK-based contract manufacturer, is seeking a Customer Delivery Manager to own every manufacturing project from order receipt to final delivery. You will coordinate Sales, Innovation, Procurement, Planning, Manufacturing, Quality, Regulatory, Packaging, Fulfilment and Finance to ensure OTIF and client satisfaction.

The role focuses on proactive customer communication, milestone management, and cross-functional governance.

Qualifications

• Minimum three years managing manufacturing or customer delivery projects.
• Experience within manufacturing, FMCG, food, nutraceuticals or contract manufacturing.
• Excellent organisational and stakeholder management skills.
• Commercial awareness and customer relationship management.

Responsibilities

• Own projects from Purchase Order through to customer delivery.
• Coordinate Sales, Innovation, Procurement, Planning, Manufacturing, Quality, Regulatory, Packaging, Fulfilment and Finance.
• Drive accountability and chase blockers to keep projects on track.
• Chair daily cross-functional project review meetings and review live projects, risks and priorities.

Skills

Project management

Stakeholder management

Commercial awareness

Customer relationship management

Job description

Zendlabs, a UK-based contract manufacturer, is seeking a Customer Delivery Manager to own every manufacturing project from order receipt to final delivery. You will coordinate Sales, Innovation, Procurement, Planning, Manufacturing, Quality, Regulatory, Packaging, Fulfilment and Finance to ensure OTIF and client satisfaction.

The role focuses on proactive customer communication, milestone management, and cross-functional governance.