Empowering Women’s Support Worker

Harrogate Homeless Project; Harrogate; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

33 days annual leave

Job summary

Harrogate Homeless Project is seeking a compassionate Women’s Support Worker to join our Client Services Team in Harrogate. The role provides vital support to women experiencing homelessness, helping them access services and opportunities to move forward with their lives.

The post is full-time (37.5 hrs/week) on a permanent contract with a starting salary of £12.71 per hour, increasing to £13.45 after a 6 month probation, and includes a supportive team and opportunities for development.

Qualifications

• We are looking for someone who is caring, resilient and committed to supporting women facing complex challenges.
• This post is restricted to female applicants only under Schedule 9, Part 1 of the Equality Act 2010.

Responsibilities

• Provide day-to-day support and assistance to female clients living within our hostel and supported accommodation.
• Deliver a professional and welcoming reception service to clients, visitors and members of the public.
• Support the induction of new female residents, ensuring all relevant paperwork and processes are completed.
• Work closely with caseworkers to encourage and support clients to engage with agreed support activities and appointments.
• Build positive, professional and trusting relationships with clients, providing practical and emotional support where appropriate.
• Maintain a safe, non-discriminatory and inclusive environment for all clients.
• Manage client behaviour in accordance with organisational policies and procedures, issuing warnings and evictions where necessary.
• Collect service charges and donations, ensuring accurate cash handling and record keeping.
• Carry out health and safety checks, including room inspections, to ensure accommodation remains safe and suitable.
• Support the reporting and resolution of maintenance issues within client accommodation.
• Assist clients with housing benefit applications and related documentation.
• Support the induction and supervision of volunteers.
• Work collaboratively with colleagues, volunteers and partner agencies to achieve positive client outcomes.
• Contribute to fundraising events, promotional activities and the wider work of the charity.

Skills

Caring

Resilient

Women-focused

Team player

Job description

Harrogate Homeless Project is seeking a compassionate Women’s Support Worker to join our Client Services Team in Harrogate. The role provides vital support to women experiencing homelessness, helping them access services and opportunities to move forward with their lives.

The post is full-time (37.5 hrs/week) on a permanent contract with a starting salary of £12.71 per hour, increasing to £13.45 after a 6 month probation, and includes a supportive team and opportunities for development.