Employment & Skills Advisor - Flexible Hours

Knowsley Council; Knowsley; Hybrid; GBP 26,000 - 34,000; Full time

Job summary

Knowsley Council is seeking a role focused on delivering high-quality information, advice, and guidance to residents pursuing training and employment opportunities. You will work closely with local employers and council services to align workforce skills with employer needs and to support economic growth.

The role emphasizes excellent customer service across employment programs, with flexibility around working patterns and an expectation to attend the work base at least two days per week.

Qualifications

• Experience delivering high-quality information, advice, and guidance to the public.
• Ability to work with local employers and partners to align skills with needs.
• Strong commitment to inclusive, fair, and professional service delivery.

Responsibilities

• Deliver information, advice, and guidance to Knowsley residents seeking training and employment opportunities.
• Collaborate with local employers, partners, and council services to align workforce skills with employer needs.
• Support employment initiatives and ensure high customer service standards across programs.

Skills

Customer service excellence

Stakeholder engagement

Communication skills

Job description

Knowsley Council is seeking a role focused on delivering high-quality information, advice, and guidance to residents pursuing training and employment opportunities. You will work closely with local employers and council services to align workforce skills with employer needs and to support economic growth.

The role emphasizes excellent customer service across employment programs, with flexibility around working patterns and an expectation to attend the work base at least two days per week.