Employment/Education Service Manager

Aspire Recruitment; Leeds; On-site; GBP 38,000 - 46,000; Full time

Benefits offered by this job

DBS check

Job summary

Aspire Recruitment invites applications for an Employment/Education Service Manager to lead the CFO Evolution Activity Hubs across Yorkshire, based in Leeds with travel. You will manage delivery and support teams to deliver high-quality services within custodial settings and to participants.

You will partner with staff, stakeholders and employers to drive performance, ensure safe practice, and meet contract targets while overseeing income and cost controls.

Qualifications

• Strong leadership and staff management experience.
• Proven ability to achieve performance results.
• Confident communicator, able to present to prison staff, governors, and stakeholders.
• Skilled at report writing and fluent in ICT use.
• Good understanding of the justice sector, HMPPS, and CFO Evolution programmes.

Responsibilities

• Lead and support a team of activity hub delivery and support staff to meet contract targets.
• Ensure participants are placed into jobs or learning opportunities and sustained in these outcomes.
• Manage service delivery in custody, working closely with HMPPS staff and other stakeholders.
• Oversee health and safety within custodial environments.
• Build relationships with employers to meet recruitment and training needs.
• Take responsibility for P&L results, including income targets, productivity, and costs.
• Develop local partnerships to ensure a wide range of provision and participant referrals.
• Ensure high-quality, compliant services with robust audit trails.
• Drive continuous improvement in delivery, systems, and quality.

Skills

Leadership

Staff management

Communication

Networking

Analytical thinking

Job description

Employment/Education Service Manager

Leeds with travel across Yorkshire

Up to £42,000

Full-time, Permanent

The Role:

We are looking for a Service Manager to lead the delivery of the CFO Evolution Activity Hubs within community settings based across the region. This is a leadership role, overseeing a team of delivery and support staff to ensure high-quality services for participants. Working closely with delivery staff, stakeholders, and employers, you will drive performance, develop strong local partnerships, and support individuals recently released from custody helping them to settle in post-custody life whilst working towards achieving positive outcomes.

Key Responsibilities

• Lead and support a team of activity hubdelivery and support staff to meet contract targets.
• Ensure participants are placed into jobs or learning opportunities and sustained in these outcomes.
• Manage service delivery in custody, working closely with HMPPSstaff and other stakeholders.
• Oversee health and safety within custodial environments.
• Build relationships with employers to meet recruitment and training needs.
• Take responsibility for P&L results, including income targets, productivity, and costs.
• Develop local partnerships to ensure a wide range of provision and participant referrals.
• Ensure high-quality, compliant services with robust audit trails.
• Drive continuous improvement in delivery, systems, and quality.
• Maintain knowledge of policy, market intelligence, and opportunities.
• Deliver services with integrity, always meeting Health & Safety requirements.

About You

• Strong people management experience, including direct management in prisons, probation service or working with ex-offenders.
• Proven ability to achieve performance results.
• Confident communicator, able to present to prison staff, governors, and stakeholders.
• Skilled at report writing and fluent in ICT use.
• Good understanding of the justice sector, HMPPS, and CFO Evolution programmes.
• Knowledge of people management principles, labour markets, and relevant national/local policies.
• Resilient, results-driven, and able to work under pressure.
• A strong team player with the ability to build partnerships and networks.

Skills Required

• Effective leadership and staff management.
• Excellent organisational and financial management skills.
• Strong communication and networking abilities.
• Ability to interpret MI and financial information to support decision-making.
• Commitment to the values of integrity, empowerment, collaboration, and positive impact.

Additional Information

This role requires a Disclosure and Barring Service (DBS) check and enhanced security clearance. It is a legal offence to apply if you are on the Barred List. You will also be a vehicle driver with access to your own vehicle.