Employment Advisor (Walsall Works)

Opus People Solutions; Walsall; On-site; GBP 26,000 - 36,000; Full time

Job summary

Opus People Solutions Limited is seeking an Employment Advisor for a temporary role in Walsall. You will manage a caseload of unemployed adults and young people, providing tailored support to progress into education, training, apprenticeships or sustainable employment.

The role involves delivering career guidance, identifying barriers, and working with local employers and partners. You will plan and deliver one-to-one and group sessions, monitor progress, and report against performance targets.

Qualifications

• Experience in employability services or welfare-to-work.
• CIAG Level 4 qualification or equivalent experience desirable.
• Experience supporting unemployed adults and young people.
• Strong communication and report-writing skills.
• Ability to build relationships with employers and partners.

Responsibilities

• Manage a caseload of unemployed adults and young people, guiding them to education, training, apprenticeships or employment.
• Deliver high-quality careers information, advice and guidance to help informed decisions.
• Identify barriers to employment and develop practical action plans.
• Plan and deliver one-to-one and group employability sessions.
• Monitor progress and report against targets and funding.
• Build relationships with employers, training providers and partner organisations.
• Support NEETs to re-engage into opportunities.
• Collaborate with partner agencies to deliver local employment initiatives.
• Promote council's employment and skills services to residents.
• Contribute to service objectives and KPIs through proactive case management.

Skills

Careers guidance

Caseload management

Employer engagement

IT literacy

Education

CIAG level 4

Tools

CRM systems

Job description

Employment Advisor Rate: £18.96 per hour PAYE / £26.05 per hour UMB

Working Hours: 37 hours per week, Monday - Thursday: 8.45am - 5.15pm with 1-hour unpaid break. Friday: 8.45am - 4.45pm with 1-hour unpaid break.

Location: Onsite within Walsall Community Centres including Hubs and Libraries.

Duration: Temporary basis, until March 2027 with potential to extend.

Start Date: 30th November 2026

Key Responsibilities:

• Manage a caseload of unemployed adults and young people, providing tailored support to help them progress into education, training, apprenticeships or sustainable employment.
• Deliver high-quality careers information, advice and guidance, helping individuals make informed decisions about their future learning and career pathways.
• Identify barriers to employment and education, working closely with individuals to develop practical action plans and achieve positive outcomes.
• Plan and deliver engaging one-to-one and group sessions focused on employability skills, personal development, job search techniques and career progression.
• Monitor, track and record participant progress, ensuring accurate and timely reporting against performance targets and funding requirements.
• Build and maintain strong relationships with local employers, training providers, education settings, partner organisations and internal council services to create opportunities for local residents.
• Support young people who are not in education, employment or training (NEET), helping them re-engage and progress into meaningful opportunities.
• Work collaboratively with partner agencies and stakeholders to develop and deliver responsive employment and skills initiatives that meet local needs.
• Promote Walsall Council's employment and skills services, delivering a professional, customer-focused experience for residents and stakeholders.
• Contribute to the achievement of service objectives, key performance indicators and contractual outcomes through proactive case management and engagement activities.

Essential Requirements:

• Experience within employability services, welfare-to-work, employment advice, careers guidance or a similar support-focused role.
• Level 4 qualification in Careers Information, Advice and Guidance (CIAG), or equivalent qualification/experience in careers guidance, welfare-to-work, social work, teaching, youth work or a related field - desirable not essential
• Experience supporting individuals into employment, education or training and achieving positive outcomes.
• Ability to build effective relationships with employers, training providers and external partners.
• Strong communication, organisational and case management skills.
• Commitment to continuous professional development, including working towards relevant professional qualifications where required.
• Confident IT skills and experience maintaining accurate records and performance data.
• DesirableExperience supporting young people who are NEET (Not in Education, Employment or Training).
• Knowledge of local employment, skills and training opportunities.
• Experience delivering employability workshops, training sessions or group activities.

All offers will be subject to satisfactory compliance screening, including right to work in the UK and references. In addition, due to the nature of the role the appropriate level of criminal record disclosure will be undertaken