Employment Advisor

Ingeus UK; Greater London; Hybrid; GBP 29,000 - 36,000; Full time

Job summary

Ingeus UK is seeking an Employment Advisor in Lambeth to drive positive social impact by coaching participants toward sustainable employment. The role centers on diagnostic assessments, tailored CVs and cover letters, and interview preparation.

You will collaborate with participants to overcome barriers, signpost to necessary services, and maintain comprehensive records while aiming to exceed performance targets in a dynamic, fast-paced environment.

Qualifications

• Experience motivating and inspiring participants to achieve their fullest potential.
• Strong track record of meeting or exceeding performance targets.
• Exceptional communication skills with diverse stakeholders.
• Flexible and creative in solving complex challenges.
• High level of digital literacy and data handling.
• Experience in employment services or related sector within recent months.

Responsibilities

• Collaborate with participants through diagnostic assessments to identify barriers and create action plans for meaningful employment.
• Meet and exceed performance targets by refining strategies and seeking input to improve outcomes.
• Signpost participants to internal and external services addressing needs like debt management, mental health, and career coaching.
• Ensure participants have tailored CVs, supporting statements, and cover letters to support job searches.
• Prepare participants for interviews with mock sessions and assessments to build confidence.
• Maintain accurate electronic participant records reflecting coaching through employment placement within required timescales.

Skills

Motivate participants

Performance targets

Communication skills

Problem solving

Digital literacy

Employment services experience

Job description

Employment Advisor

Salary: £32,728

Location: Lambeth

Are you passionate about making a difference and creating positive social impact? As anEmployment Advisor, you will play a transformational role in coaching and empowering individuals. You will be helping participants unlock their potential and guiding them toward sustainable employment, from career coaching to personal development, addressing complex and varied challenges along the way.

What you’ll be doing:

• Collaborating with participants through diagnostic assessments to identify barriers and create action plans that shift mindsets and identify the steps needed to secure meaningful employment.
• Meeting and exceeding performance targets by continuously improving strategies and seeking input to deliver the best outcomes for participants and the wider community
• Understanding and signposting participants to internal and external services that address needs such as debt management, mental health, and career coaching
• Ensuring that participants have well-crafted, professional CVs, tailored supporting statements, and cover letters to help support with job searches
• Preparing participants for interviews by conducting mock interviews and assessment activities, and helping them build confidence in their abilities.
• Maintaining accurate electronic participant records that reflect the broad spectrum of support offered, from coaching through to employment placement, within the required timescales and to the required standards

Company Description

Ingeus is a leading human services provider helping people, business and communities thrive through employment, skills and health & wellbeing services. We are a trusted partner to government and industry delivering services that create positive social impact and transform lives.

Qualifications

You will Require:

• Experience working in fast-paced environments
• The ability to motivate, inspire, and challenge participants to achieve their fullest potential
• Strong experience in delivering against and exceeding performance targets and engaging participants in personal growth and mindset transformation driving positive change
• Exceptional communication skills—inspire and influence participants while addressing their diverse needs with flexibility, robustness and creativity, as well as contacting employers and other external stakeholders to identify opportunities for participants
• Flexible and creative in solving complex challenges
• Experience of working in a relevant sector within the past 3 months.
• High-level digital literacy
• Excellent organisational skills—able to manage a varied caseload and deliver exceptional support while juggling multiple priorities

Additional Information

At Ingeus, our culture is built on treating everyone with dignity, ensuring every individual feels valued, respected and recognised for their contribution.

As a Disability Confident Employer, we understand that everyone’s journey is different, and we’re committed to making our recruitment process as inclusive and accessible as possible. If you require any support or adjustments—whether that’s help with the application, interview format, or anything else,we’re here to listen and work with you to find the best approach. Our goal is to ensure you can showcase your skills and potential in a way that works for you. Please don’t hesitate to contact us to discuss how we can support you.

Please note, we may shortlist and conduct interviews before the closing date and we may close this role early if we receive enough applications.