Employment Adviser

80 Reed in Partnership Ltd; Watford; On-site; GBP 30,000 - 32,000; Full time

Benefits offered by this job

25 days annual leave

Reed Pension Scheme

Management & Leadership training

Professional & Personal Development

Bi-annual pay reviews

Job summary

Reed in Partnership is seeking an Employment Adviser to support jobseekers, engage local employers, and promote the Restart Scheme. You will provide tailored guidance, develop action plans, and help participants overcome barriers.

The role offers flexibility, training, and progression opportunities, with a pro-rata base salary for part-time roles. Travel to Hemel is required.

Qualifications

• Coaching/mentoring experience in helping jobseekers.
• Persuasion/influencing skills in customer-facing contexts.
• Experience in a fast-paced, target-driven environment.

Responsibilities

• Managing a caseload of long-term unemployed jobseekers with tailored action plans.
• Providing one-to-one guidance: CV writing, interview preparation, and skills development.
• Meeting and exceeding performance targets and KPIs.
• Collaborating with participants to build confidence to work.
• Engaging with local employers to identify job opportunities.
• Signposting participants to internal/external support for barriers (health, housing, finances).
• Promoting the Restart Scheme within the community.

Skills

Coaching/mentoring

Persuasion/influencing

Customer service experience

Fast-paced environment

Travel locally

Education

A-Levels / Level 3 Diploma

GCSE English (Grade B) or Level 2 Literacy

Job description

Job Description

Are you passionate about making a difference and helping others to fulfil their potential? Would you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impact? Then consider the role of Employment Adviser at Reed in Partnership!

Pay Range £30,000 - £31,500

Please note, internal applications for this role close on 08/10/26.

Who we are

Reed in Partnership's Employability Division aims to positively transform lives by helping individuals who are unemployed, economically inactive, or facing challenges such as health conditions, disabilities, or caring responsibilities to find sustainable employment.

Through a wide range of tailored support services including one-to-one careers guidance, CV writing, interview preparation, and skills training, we have supported over 250,000 people on their journey into work.

Our Restart Scheme, funded by the Department for Work and Pensions (DWP), focuses specifically on supporting the long-term unemployed who are referred and mandated to the scheme by their local Job Centre Plus. We provide them with up to 12 months of personalised support to enter or re-enter the workforce.

What is the role about?

Employment Advisers are the front line of Reed in Partnership, directly contributing to our mission by supporting jobseekers (our participants), engaging with local employers, and promoting the benefits of the Restart Scheme within the local community. Our participants are the lifeblood of our business and providing them with an excellent service is at the very core of the Employment Adviser role.

Please note this role requires travel to our Hemel office.

Day-to-day responsibilities

• Taking Ownership Meeting with and supporting a caseload of long-term unemployed jobseekers, identifying their barriers and creating tailored action plans to progress them into employment.
• Delivering personalised, one-to-one guidance to our participants including CV writing, interview preparation, and skills development.
• Meeting and exceeding performance targets and Key Performance Indicators (KPIs).

Working Together

• Collaborating with participants to shift their mindset and build the confidence they need to find and sustain work.
• Engaging with local employers to identify job opportunities.
• Signposting participants to internal and external stakeholders to address specific barriers such as health, housing, or financial challenges.
• Promoting the Restart Scheme within the community, raising awareness of its benefits and impact.

Being Fair, Open, and Honest

Providing inclusive support and advice to people from all backgrounds.

What’s in it for you?

A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include:

• 25 days annual leave (pro-rata for part time) plus statutory bank holidays
• Reed Pension Scheme
• Award Winning Management & Leadership training
• Professional & Personal Development Funds
• Bi-annual pay reviews
• Plus much more that can be found on our website.

To be successful in this role, we are looking for someone with:

• Ability to demonstrate coaching/mentoring experience and persuasion/influencing skills through previous work or social activities.
• Experience of working in a customer facing environment (i.e. Customer Services, Hospitality, Social Care, Customer Services, Sales)
• Experience of working in a fast paced, performance target driven environment.
• Willingness to travel locally (e.g. to meet customers/employers).
• A minimum of 2 A-Levels or an equivalent Level 3 Diploma.
• GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification).
• OR achievement of a Level 2 in Literacy Assessment at interview stage OR International Equivalents.

Desirable Criteria

Fluency in more than one language

Equality and Diversity

We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.

Part-time and Flexible Work

Whilst some roles are advertised as Full-Time, we may be able to consider applicants who are looking to work on a Part-Time basis. If you would like to explore this further please discuss this with the talent partner for the role. Please note our ability to accommodate flexible working arrangements will vary from role to role, dependent on business requirements.

Company Culture and Awards

We have an on-going strategic priority to make this a great place to work. We are a family-owned company. We think this makes us unique compared to a lot of other companies. It is fundamental to the way our workplaces operate, the decisions we make and how we treat each other. Our workplaces have been recognised for multiple awards. Most recently we were really proud to be presented with three UK Employee Experience Awards in 2022: Gold for Best Talent Management Programme, Silver for Diversity and Inclusion and Bronze for Best Large Company to Work For.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.

Contact

Phone: [phone] Email: [e-mail]