Employment Adviser

TipTopJob; Norwich; On-site; GBP 26,000 - 30,000; Full time

Job summary

A leading organization in the UK is seeking an Employment Adviser to join their office in Norwich. In this rewarding role, you will guide and support individuals to overcome barriers to employment, using your skills to make a significant impact in their lives. The ideal candidate will excel in customer service, demonstrate motivational abilities, and have a good understanding of the local labour market. This full-time position offers a competitive salary, generous leave, and opportunities for career progression within the organization.

Benefits

25 days annual leave + Bank Holidays + Birthday Day off

2 Volunteer Days

Pension: 5% Employee, 5% Employer

Healthcare Cash Plan, including 3x salary life assurance

Annual Pay Review

Refer a Friend Scheme

Free access to BenefitHub

Qualifications

• Good knowledge of the local labour market.
• Experience in a target-driven environment.
• Experience delivering services meeting contractual standards.

Responsibilities

• Provide advice and support to guide participants to employment.
• Manage a caseload of participants.
• Identify potential barriers to employment.

Skills

Excellent customer service skills

Target-driven

Motivational adviser

Excellent people skills

Communication abilities

Tools

Microsoft Office

Job description

Employment Adviser :Norwich

Location: This is an office-based role working in Norwich

Salary: A GBP 26,500 to A GBP 29,545 per annum

Hours: 37 hours a week. Monday to Thursday 8.30 am to 5 pm, Friday 8.30 am to 4.30 pm

Closing Date: 27 June 2025

Job Role

Are you looking for a rewarding role that will allow you to utilise your current skills to influence, support, and encourage others to build a future? Are you seeking an opportunity to make a difference in people's lives? If so, then this might be the position for you.

We are currently recruiting for an Employment Adviser to join our amazing team. You will provide advice and support to guide and encourage participants to overcome barriers to employment and achieve realistic job goals.

You will manage a caseload of participants, guiding their journey to employment, acting as their coach and mentor, and being the principal highly trusted contact to build strong positive relationships, motivate, challenge, encourage, and help customers obtain sustainable employment.

Our ideal candidate will have excellent customer service skills, be target-driven, and a motivational adviser. You will have a high level of initiative and motivation, with the ability to seek out solutions to problems and work under pressure without day-to-day supervision. We are looking for someone who can provide first-class customer service, driven by our overarching aim to empower lives and improve communities.

This is a rewarding role that will allow you to utilise your current skills to influence, support, and encourage others to build a future, and will also help us improve with your unique experiences.

As an organisation, we deliver a range of Employability and Health contracts supporting unemployed people back to work. This role is part of our Restart Scheme.

Benefits

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Pension: 5% Employee, 5% Employer
• Healthcare Cash Plan, including 3x salary life assurance
• Annual Pay Review
• Refer a Friend Scheme
• Free access to BenefitHub: an online portal with retail discounts, cycle to work scheme, and voluntary benefits

There's also the opportunity to progress your career within the Seetec Group.

Interested? Use the easy route below to upload your CV.

If you need further information, contact our experienced Internal Recruitment Team.

Seetec Group is an employee-owned organisation, proud of our community spirit and the incredible work we do across the UK and Ireland. People are at the heart of every service we provide and every decision we make.

Key Responsibilities

• Excellent people skills with competent communication abilities
• Organise and conduct job searches
• Identify potential barriers to employment
• Ensure employability tools such as cover letters, CVs, and speculative letters are in place

Essential

• Good knowledge of the local labour market
• Basic knowledge of self-employment
• Fully IT literate with Microsoft Office
• Experience in a target-driven environment
• Experience delivering services meeting contractual and quality standards

Desirable

• Knowledge of the employability industry
• Knowledge of the recruitment industry
• Experience providing information, advice, and guidance
• Full driving license