Employer Account Manager - EOI

80 Reed in Partnership Ltd; Peterborough; On-site; GBP 38,000 - 42,000; Full time

Benefits offered by this job

25 days annual leave

Reed Pension Scheme

Management & Leadership training

Personal Development Funds

Bi-annual pay reviews

Job summary

Reed in Partnership is seeking an Employer Account Manager to drive regional new business opportunities and manage medium-sized employer accounts across England. The role focuses on Youth Jobs Guarantee, building strong employer relationships and delivering placements while meeting targets.

You will work with cross-functional teams to promote Reed in Partnership products, support job placements, and develop a robust pipeline across Herts, Essex, Cambridge, Peterborough, Norfolk, Suffolk and the

Qualifications

• Track record of delivering exceptional customer service to clients.
• Proven experience in national and medium-sized account management.
• Experience working in a B2B sales environment.
• Willing to work Pan-England where necessary.

Responsibilities

• Identifying and acquiring high volume regional new business opportunities.
• Promoting and creating awareness of Reed in Partnership products and Youth Jobs Guarantee.
• Managing delivery of existing accounts and maximizing repeat business opportunities.
• Liaising with Employer Engagement teams nationally within Reed in Partnership.

Skills

New business sales

Account management

Customer service

IT literacy

Education

A-Levels or Level 3 Diploma

GCSE English (B)

Literacy Level 2

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our services, which we deliver to help people from all backgrounds and circumstances to change their lives for the better.

Pay Range £38,000 - £41,500 Working Hours/Pattern: Full-time, although we would be happy to consider applicants who are looking to work on a part time basis. Please note our ability to accommodate flexible working arrangements will vary from role to role, dependent on business requirements.

Job Description Have you got great relationship-building skills and a passion for developing employer partnerships? Would you thrive in a role where you can support employers, create employment opportunities and make a positive impact on people and their communities? Then consider the role of an Employer Account Manager at Reed in Partnership! This role is office based but will cover all three regions of Youth Jobs Guarantee across England (Herts, Essex, Cambridge, Peterborough, Norfolk, Suffolk and all the North East). Please Note, these roles are expressions of interest only at this point. We are currently working on a number of exciting opportunities within this area and are looking to build a pipeline of talent to allow us to work quickly upon contract award. We will be in a position to be able to begin the formal recruitment process in the coming weeks and we will be in touch to discuss the next steps of your expression of interest as soon as possible. Internal applications for this role will close on 21/08/2026.

Who we are:

Reed's Employability Division aims to positively transform lives by helping individuals who are unemployed, economically inactive, or facing challenges such as health conditions, disabilities, or caring responsibilities to find sustainable employment. Through a wide range of tailored support services including one-to-one careers guidance, CV writing, interview preparation, and skills training, we have supported over 250,000 people on their journey into work.

Youth Jobs Guarantee is a mandatory programme for 18-21 year olds who have been on Universal Credit for 18 months or more, providing a fully subsidised six month paid job of up to 25 hours per week at minimum wage.

What is the role about?

Reporting to the Employer Services Director, the Employer Account Manager is responsible for ensuring the effective performance, productivity, and development of medium sized regional employer accounts in Youth Guarantee areas (multiple contracts). Building, developing and maintaining excellent employer relationships and pipeline of placements will be key to supporting the business maintaining its aim of being the partner of choice in the communities it operates in, and the Employer Account Manager will have a big role to play in delivering this vision. This is a high volume, high targeted role and the Employer Account Manager will be expected to support delivery of National Accounts for Youth Guarantee and develop and manage their own accounts and will have personal targets for both account management and new accounts, in way of a continued pipeline of job placements available for their area. This will be in line with the overall National Accounts strategy and Employer Services strategy.

Just some of your day-to-day responsibilities will include:

Business Development

• Identifying and acquiring high volume regional new business opportunities
• Promoting and creating awareness of the entire range of Reed in Partnership products, services and contracts – specifically Youth Jobs Guarantee
• Identifying other employer-led business opportunities as agreed with Employer Services Director and contract Operations Manager
• Responsible for managing delivery of existing accounts and maximising repeat business opportunities in line with agreed growth targets and pipeline of placements to have a constant flow in multiple regions and sectors

Relationships and Stakeholder Management

• Preparing and delivering presentations to employers, promoting our services to key external stakeholders
• Liaise with and develop relationships with Employer Engagement teams nationally within Reed in Partnership
• Representing Reed in Partnership at external partner meetings and employers as required

Quality and Continuous Improvement

• Developing presentations, proposals, agreements and reporting to employers of a high standard
• Collating all necessary contractual paperwork within agreed timescales
• Developing and implementing a process for collating feedback evaluation from employers and using this information to improve and develop the function

What’s in it for you?

A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include:

• 25 days annual leave (pro-rata for part time) plus statutory bank holidays
• Reed Pension Scheme
• Award Winning Management & Leadership training
• Professional & Personal Development Funds
• Bi-annual pay reviews
• Plus much more that can be foundon our website

The role is highly people-oriented, allowing you to work closely with employers, participants, and colleagues, making every day varied and rewarding. At Reed in Partnership, our values—Fair, Open & Honest, Take Ownership, and Work Together—guide everything we do. Join us in delivering services that make a real difference.

To be successful in this role, we are looking for someone with:

• Strong background in a new business sales and account management
• A personal track record of working towards and achieving targets (minimum 2 year experience).
• Evidence of experience in national and medium sized account management
• Experience of working as part of a multi-function service delivery team
• Demonstrable proficiency in IT and a good grasp of Microsoft Excel, Word and PowerPoint, specifically.
• Experience of working in a B2B sales environment
• Experience of working in recruitment, Welfare to Work, or other very similar sectors
• Experience of the administration or delivery of recruitment or assessment processes
• A minimum of 2 A-Levels or an equivalent Level3 Diploma.
• GCSE English Language at a minimum of a Grade B (or equivalent Level2 qualification).
• OR achievement of a Level2 in Literacy Assessment at interview stage.

Desirable Attainments:

• Experience of working in a fast paced performance target driven environment, such
• Experience may include working within the following sectors/fields; Professional Services (Banking, Finance and Recruitment etc.) or Retail etc.
• Experience of managing a business to business sales process.
• Experience of working with Youth participants.
• Degree or relevant qualification.
• Degree topics may include; psychology, sociology, social care/science.
• Relevant qualifications would include Information Advice and Guidance NVQs, Brokerage Standard, Social Work qualifications or qualifications relating to welfare to work/work with the specific client groups this role will involve.
• Level3 or 4 NVQ would be of interest.

Essential Criteria:

• Track record of delivering exceptional customer service to clients.
• Technical skills including; strong administration skills, good computer/technology skills, basic numeracy/spreadsheet skills and good written communication/record keeping skills.
• Personal interests including interest in people and willingness to learn.
• Must be willing to work Pan-England, where necessary

Desirable Criteria:

• Technical skills including; the ability to use technology to deliver results and knowledge of welfare/benefits system.
• Personal interests regarding interest in career and self-development.
• Personal interests regarding willingness to work flexibly.

We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity.

We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.

Whilst some roles are advertised as Full-Time, we may be able to consider applicants who are looking to work on a Part-Time basis.

Please note our ability to accommodate flexible working arrangements will vary from role to role, dependent on business requirements.

We have an on-going strategic priority to make this a great place to work.

We are a family-owned company.

We think this makes us unique compared to a lot of other companies. It is fundamental to the way our workplaces operate, the decisions we make and how we treat each other.

Our workplaces have been recognised for multiple awards. Most recently we were really proud to be presented with three UK Employee Experience Awards in 2022: Gold for Best Talent Management Programme, Silver for Diversity and Inclusion and Bronze for Best Large Company to Work For.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.