Employee Services Officer

Newcastle City Council; Newcastle upon Tyne; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

Newcastle City Council is seeking a Payroll and HR Administrator to provide essential HR and payroll services. The role involves processing new hires, managing payroll, and ensuring compliance with HR policies. Candidates should possess significant experience in HR administration, excellent customer care skills, and attention to detail. The position offers flexible working options and a comprehensive benefits package.

Benefits

25 days annual leave plus 8 bank holidays

Option to buy extra leave

Comprehensive pension scheme

Retail discounts

Lease car options

Salary sacrifice schemes for electronics

Qualifications

• Significant experience in HR administration or payroll roles.
• Familiarity with computerized payroll systems.
• Ability to meet tight deadlines in a high-volume environment.

Responsibilities

• Processing new starters and ensuring all paperwork is completed.
• Managing and processing the monthly payroll.
• Monitoring employee leave records.

Skills

Customer care skills

Attention to detail

Tools

Computerized payroll system

Job description

Employee Services provides payroll and HR admin services to Schools, Trusts, Multi-Academy Trusts, and all council services. This role involves payroll preparation, calculation, and HR administration throughout the employment lifecycle, from onboarding to termination.

Day-to-day duties include:

1. Processing new starters, ensuring all paperwork and pre-employment checks are completed.
2. Issuing contracts and relevant paperwork for new hires and contractual changes.
3. Managing and processing the monthly payroll, including additional hours, allowances, new starters, leavers, and changes in hours or work patterns.
4. Monitoring employee sickness, maternity, paternity, and shared parental leave records.

Successful candidates should have significant experience in HR administration or payroll roles, including familiarity with a computerized payroll system. Excellent customer care skills and a high level of accuracy are essential, along with the ability to meet tight deadlines in a high-volume environment with attention to detail.

We operate a flexi system, allowing work between 7 am and 7 pm to meet business needs. We offer 25 days of annual leave plus 8 bank holidays, increasing to 29 days after 5 years of service. Additional benefits include the option to buy extra leave, a comprehensive pension scheme, retail discounts, lease car options, and salary sacrifice schemes for electronics.

You will be expected to work in the office at least 3 days per week, with the remaining days from home, requiring home internet access. IT equipment will be provided, along with an agile start-up payment of £150.

For an informal discussion, contact Angela Brown at 0191 2116600.

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