Employee Relations Specialist (6-Month Fixed Term Contract)

Zurich Cover-More; Brighton; Hybrid; GBP 60,000 - 70,000; Part time

Benefits offered by this job

Health insurance

Pension scheme

Employee Assistance Program (EAP)

Annual leave

Volunteer leave

Parental leave

Hybrid work model

Job summary

Zurich Cover-More is seeking an experienced Employee Relations professional to partner with leaders and People teams across organisational change. You will advise on employee relations matters, ensure fair and compliant outcomes, and support workforce change activities while maintaining a positive employee experience.

The role requires strong knowledge of UK employment law, experience with complex cases, and CIPD Level 5 or higher. Hybrid working and generous benefits are offered.

Qualifications

• Significant Employee Relations experience, ideally in a large, complex or matrix organisation.
• Strong knowledge of UK employment law and consultation requirements.
• Experience partnering with employment lawyers and handling legally sensitive cases.

Responsibilities

• Partner with leaders and People teams to deliver effective employee relations support across organisational change initiatives.
• Provide trusted advice on employee relations matters for fair, consistent outcomes.
• Support planning and delivery of workforce change activities with compliant employment practices.
• Collaborate with stakeholders to navigate complex people matters and mitigate risks.
• Work with external legal advisers and internal teams to inform employment-related decisions.

Skills

Employee relations

UK employment law

Stakeholder management

Written communications

Multi‑tasking

Education

CIPD Level 5 (or above)

Job description

Job Type: Contract

Location: Brighton, Brighton and Hove, United Kingdom

Job Category: HR & Recruitment

Job Description

Where will your career take you next? Let’s find out together. At Zurich Cover-More, we’re proud to be one of the world’s leading travel insurance and assistance providers. Each year, we protect more than 20 million travellers worldwide, making sure we’re there every step of their journey with proactive care, personalised cover and specialist support. Zurich Cover-More partners with many of the world’s best-known brands – think major airlines, travel giants, top banks, credit card providers, and large retailers – to deliver more care, more cover, for all.

Launched in December 2024, Zurich Cover-More is the global travel brand of Zurich Insurance Group, one of the world’s leading multi-line insurers. Our family of customer-facing brands includes trusted names like Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely, and Blue Insurance. Together, we’re redefining what it means to travel safely and with confidence. Whether it’s a long-awaited holiday, a last-minute business trip, or an unexpected detour, we deliver in the moments that matter.

What You’ll Be Doing

• You’ll partner with leaders and People teams to deliver effective employee relations support across a range of organisational change initiatives.
• You’ll provide trusted advice and guidance on employee relations matters, helping ensure fair, consistent and commercially pragmatic outcomes.
• You’ll support the planning and delivery of workforce change activities while ensuring a positive employee experience and compliance with employment legislation.
• You’ll work closely with stakeholders across the business to navigate complex people matters and mitigate potential risks.
• You’ll partner with external legal advisers and internal teams to ensure employment-related decisions are well informed and appropriately managed.
• You’ll develop and maintain high‑quality documentation, communications and reporting that support organisational change programmes and employee relations activity.
• You’ll build strong relationships with leaders, colleagues and employee representatives, acting as a trusted advisor throughout key people initiatives.
• You’ll contribute to the continuous improvement of employee relations practices, processes and governance across the organisation.

What skills and experience you’ll bring on this journey

• You’ll bring significant Employee Relations experience, ideally gained within a large, complex or matrix organisation.
• You’ll have proven experience supporting restructures, redundancies and organisational change programmes.
• You’ll demonstrate a strong knowledge of UK employment law and consultation requirements.
• You’ll have experience partnering directly with employment lawyers and managing legally sensitive cases.
• You’ll possess excellent written communication skills, with the ability to create accurate and compliant documentation.
• You’ll bring strong organisational skills and exceptional attention to detail.
• You’ll be able to manage multiple priorities effectively in a fast‑paced environment.
• You’ll demonstrate excellent stakeholder management and influencing skills.
• You’ll hold a CIPD Level 5 qualification or above.
• You’ll have experience supporting collective consultation exercises, which would be highly desirable.
• You’ll bring experience gained within an international organisation, which would be advantageous.

Why you’ll love working with us!

We value optimism, caring, togetherness, reliability, results‑orientation, and forward‑thinking.

We have more than 3000 employees worldwide. We are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts, customer service and corporate services professionals. We share a global purpose to look after travellers, at every step of their journey.

Job flexibility

We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid approach ensures you can maintain work‑life balance with the flexibility of 3 days in the office and 2 days working from home after an initial training period.

Career growth

This is an extremely exciting time for us at Zurich Cover‑More, as we rapidly expand our business across the globe. We’re committed to helping our people thrive through a comprehensive onboarding experience, continuous professional development, and a supportive work environment that empowers growth at every stage of your career.

Take the time you need, for you and your community

• We encourage you to take the time you need when you need it. We offer regular annual and personal leave benefits along with anniversary leave, volunteer leave and a comprehensive paid parental leave scheme.

Travel and work with us.

We believe your career should take you places – literally. At Zurich Cover‑More, we support your professional journey and your passion for travel with complimentary travel insurance. So go ahead, start planning your next adventure today!

Investing in your health and your future.

• We offer a competitive health insurance package with comprehensive mental health coverage, access to an Employee Assistance Program (EAP), and a pension scheme with employer contributions – helping you build a secure and healthy future.

Diversity and inclusion

We respect who you are and thoroughly embrace diversity. Wherever life has taken you, we welcome you to bring your whole self to work. Just be you – because that’s exactly who we’re looking for.

At Zurich Cover‑More, compensation for roles is influenced by a variety of factors, including but not limited to office location, role, skill set, and level of experience. We are committed to providing a fair and reasonable compensation range for each role and additional rewards may include short‑term incentive bonuses and increases based on merit. If your salary expectations are not in line with the proposed salary published for this role, you are still encouraged to apply. We will consider applications from talented individuals with the relevant experience, skills, education and attitude on a case‑by‑case basis.

The compensation shown reflects a national market range and the proposed base salary for this position is £60,000 – 70,000.