Employee Relations Specialist

Novus Property Solutions Ltd.; Stoke-on-Trent; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

Join a leading property solutions company as an Employee Relations Specialist, where you'll handle complex ER cases and provide expert advice to managers. You will develop HR policies, manage a team, and ensure compliance with employment law, all while promoting a supportive workplace culture.

Benefits

27 Days Holiday plus Bank Holidays

Choice of Car Allowance or Salary Sacrifice Car Scheme

Hybrid Working

Company Pension Scheme

Private Medical Insurance

Paid Volunteering Day

Discounted Healthcare Scheme

Qualifications

• Proven experience managing high-volume, complex ER cases.
• Strong working knowledge of UK employment law.
• Confident in designing and delivering manager training.

Responsibilities

• Managing a complex ER caseload of approx. 30 live cases.
• Leading on TUPE transfers and restructures.
• Developing and reviewing key HR policies.

Skills

Communication

Coaching

Analytical Skills

Conflict Resolution

Job description

Hours: 30-37.5 hours per week, permanent

Hybrid : 2-3 days per week at one of our offices: Head office (Stoke on Trent) Birmingham/Warrington/Burton on Trent. Travel to other offices when required

Reports to: Head of People

Are you an experienced Employee Relations professional looking for a challenging and rewarding role in a dynamic, fast-paced industry? We’re looking for a confident and capable Employee Relations Specialist to join the Novus People Services team and take the lead in managing all our Employee Relations matters.

With a workforce of around 700 colleagues, you’ll be the go-to expert for all things ER within Novus. You will predominately be advising managers, handling sensitive and high-risk cases, and supporting the mission to make Novus a great place to work.

What you’ll be doing:

• Managing a complex ER caseload of approx. 30 live cases across grievance, disciplinary, performance, absence, and investigations.
• Acting as the main point of contact for managers and colleagues on all ER matters, providing expert advice and hands-on support.
• Leading on TUPE transfers, restructures, and organisational change processes with expertise, confidence and clarity.
• Provide leadership and guidance to the HR Advisor,overseeing complex casework while actively coaching, mentoring, and supporting their professional development to build capability and confidence
• Partnering with our business development team to provide commercial and expert advice on any potential TUPE liability identified as part of the Novus tender process
• Developing and reviewing key HR policies and procedures in line with employment law and best practice.
• Upskilling managers through training, coaching and practical guidance to build ER capability across the business at all levels.
• Partnering with external legal advisors and ACAS (where required) to make improvement to our practices, mitigate risk to Novus and ensure consistency.
• Analysing ER trends and data to inform proactive solutions and continuous improvement of people practices.

What we’re looking for:

• Proven experience managing high-volume, complex ER cases in a commercial fast paced environment, ideally within the construction, engineering or industrial sectors.
• Strong working knowledge of UK employment law, including TUPE, redundancy and change management.
• Confident in designing and delivering manager training and upskilling programmes.
• Excellent communication skills, with the ability to influence and coach managers at all levels.
• Comfortable working autonomously while contributing to a collaborative, supportive team.

What’s in it for you?

• 27 Days Hols plus Bank Holidays and the option to buy or sell holidays
• Choice of Car allowance or Salary Sacrifice Company Car scheme
• Hybrid working, leaving you to manage you weekly whereabouts
• Company pension scheme – up to 7.5% Employer pension contribution
• Private medical insurance and Life Insurance
• A day paid volunteering per year
• We also offer a; Discounted Healthcare Scheme, High street and lifestyle discounts including Taste card, length of service awards, and more….

A little bit about us

Novus Property Solutionsis a dynamic, award-winning property maintenance, refurbishment, compliance, and decarbonisation specialist with more than 700 colleagues in 19 locations across the UK, providing a combination of local knowledge and national strength. We are a social and environmentally responsible family-owned business with a rich 127-year heritage, delivering a range of bespoke services and solutions to a wide variety of clients. Our vision is to be the leader in building and maintenance solutions, delivered with compassion and care for the colleagues that work for us and the communities in which we operate

At Novus we value people, and we are committed to building an inclusive and diverse workplace that enables our people to bring their full selves to work. We understand for many reasons that people very rarely meet all the criteria laid out in the job advert, so, we encourage you to apply for the role even if you do not meet all the criteria or hold all the qualifications. You may be just who we are looking for to join our award-winning Property Maintenance company in this, or another role.