Employee Relations Manager

JR United Kingdom; Swindon; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading organization seeks an Employee Relations Manager to join their supportive HR team in Swindon. This role involves managing employee relations matters and improving HR policies, contributing to a progressive workplace culture. Ideal candidates will have Chartered CIPD membership and a strong background in HR best practices.

Qualifications

• Experience advising managers in a unionized environment.
• Strong understanding of employment law and HR practices.
• Ability to manage complex employee relations casework.

Responsibilities

• Deliver high-quality ER service and provide professional advice.
• Oversee management of formal HR casework.
• Develop and implement HR policies for continuous improvement.

Skills

Employment Law

HR Best Practices

Organizational Development

Case Management

Solutions-focused Approach

Education

Chartered CIPD Membership

Job description

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Employee Relations Manager, Swindon, Wiltshire

Location: Swindon, Wiltshire, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

3

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

Position: Employee Relations Manager

Location: Kingston Upon Thames

Type: Permanent

The Role

Are you an experienced HR professional with a passion for employee relations and driving forward a fair, consistent, and people-focused approach to workforce matters? We’re seeking a skilled Employee Relations Manager to join our friendly and supportive HR & OD team.

In this role, you’ll be responsible for delivering a high-quality, customer-focused ER service, providing clear, professional advice on a wide range of employee relations matters including disciplinary, grievance, and attendance management. You’ll play a key part in simplifying and improving HR policies and practices across our partner organizations, helping to shape a modern and consistent approach to people management.

You’ll work closely with a Senior HR Advisor and HR & OD Apprentice, and collaborate with legal and other external partners where needed, to support effective service delivery. This is a great opportunity to influence change, support culture development, and contribute to a progressive People & OD strategy.

Main Duties and Responsibilities

• Work with our employment policies and approach to casework management
• Facilitate informal resolution, where possible and appropriate
• Influence delivery from our shared service operations to meet RBK requirements in a planned way
• Adhere to procedures to maintain effective governance, including policy version control
• Oversee and undertake casework, including attending hearings, especially related to sickness absence and mental health issues
• Highlight risks of ET claims and financial exposure
• Monitor investigation timelines and escalate delays, providing mitigating actions
• Support service delivery improvements, training, and empower managers
• Review, develop, and implement HR policies and procedures for continuous improvement
• Provide specialist policy and procedural advice across HR and OD
• Make recommendations to managers, identify risks, and opportunities for early resolution
• Oversee management of formal HR casework, including panel constitution and representation

Skills & Experience

• Chartered CIPD membership or equivalent experience
• Experience advising managers in a unionized environment
• Strong understanding of employment law, HR best practices, and organizational development
• Ability to manage complex ER casework and support organizational change
• Solutions-focused, collaborative, and professional approach

Note: The role may require occasional flexible working with reasonable notice for events and meetings.