Employee Relations Manager

Imrandd Ltd; Semley; On-site; GBP 65,000 - 70,000; Full time

Benefits offered by this job

25 days annual leave

Birthday day off

Flexible working from day one

Healthcare cash plan

Employee Assistance Programme

Job summary

Clinical Partners is a leading UK provider of mental health and neurodevelopmental services, seeking an experienced Employee Relations Manager to lead a high-quality ER service across the organisation.

You will advise leaders on disciplinary, grievance, performance, absence and complex cases, balance colleague wellbeing with operational priorities, and drive continuous improvement in employee relations through data-driven insights. DBS check is required.

Qualifications

• Significant experience in employee relations leadership within a complex organisation.
• Extensive knowledge of UK employment law and ER best practices.
• Experience managing end-to-end ER matters including investigations, disciplinaries, grievances, performance and absence management, settlements, and tribunal prep.
• Experience supporting organisational change and TUPE activities.
• Strong coaching, influencing and stakeholder management skills.

Responsibilities

• Lead delivery of a responsive employee relations service across the organisation.
• Provide expert ER advice on disciplinary, grievance, performance, absence, and complex matters.
• Coach managers to improve capability and promote early intervention.
• Use data to identify trends, inform decisions and drive improvement.
• Support organisational change activities including restructures and TUPE.
• Develop and maintain ER policies and guidance in line with legislation.

Skills

ER leadership

UK employment law

Coaching & stakeholder mgmt

Data-driven decisions

Communication & problem solving

Education

CIPD qualified or equivalent

Tools

HR systems

Workforce analytics tools

Job description

Employee Relations Manager

Clinical Partners is one of the UK's leading providers of mental health and neurodevelopmental services, delivering high-quality assessments and treatment across both NHS and private healthcare pathways.

We are seeking an experienced and proactive Employee Relations Manager to join our People Team, leaduing the delivery of a high-quality employee relations services across the organisation.

This is an exciting opportunity to join a growing and evolving healthcare business where people are central to our success. As a trusted specialist, you will play a key role in shaping our colleague experience, supporting leaders to manage people matters effectively, and ensuring fair, consistent and values-led approaches to employee relations across the business.

Working closely with People Partners, senior leaders and managers, you will provide expert advice on a broad range of complex employee relations matters, balancing colleague wellbeing, operation priorities and organisational risk. You will also use insight and data to identify trends, improve processes and strengthen management capability across the organisation.

The role offers the opportunity to influence people practices during a period of continued growth, supporting organisational change, embedding best practice and helping to create a positive, high-performing culture aligned to our values.

We are looking for an experienced Employee Relations professional who combines strong employment law knowledge with sound judgement, excellent stakeholder management skills and a pragmatic, solution-focused approach. You will be comfortable handling complex and sensitive cases, coaching leaders and driving continuous improvement across the employee relations function.

Key Responsibilities:

• Lead the delivery of a responsive, professional and values-led employee relations service across the organisation.
• Provide expert advice and guidance on disciplinary, grievance, performance, absence, capability, conduct and other complex employee relations matters.
• Support managers and leaders in resolving people issues effectively, fairly and in line with employment legislation and company policies.
• Coach and develop management capability to promote early intervention and positive employee relations practices.
• Use employee relations data, trends and insights to identify risks, inform decision-making and drive continuous improvement initiatives.
• Lead and support organisational change activities, including restructures, consultation processes, redundancy programmes and TUPE transfers.
• Develop, review and maintain employee relations policies, procedures and guidance to ensure legal compliance and operational effectiveness.
• Work closely with People Partners, Legal and operational stakeholders to deliver consistent and commercially focused outcomes.
• Support the organisation in managing employment risk, including settlement agreements, complex case management and potential tribunal matters.
• Monitor changes in employment legislation and best practice, translating these into practical recommendations and actions.
• Contribute to wider People Team projects and initiatives that enhance colleague experience and organisational effectiveness.

Requirements:

Essential

• Significant experience operating as an Employee Relations Manager, Senior Employee Relations Advisor or in a similar specialist HR role within a complex organisation.
• Extensive knowledge of UK employment law and employee relations best practice.
• Significant experience managing end-to-end employee relations matters, including investigations, disciplinaries, grievances, performance and absence management, settlement agreements, and Employment Tribunal preparation where required.
• Experience supporting organisational change, consultation processes, restructures, redundancy exercises and TUPE activities.
• Strong coaching, influencing and stakeholder management skills, with the ability to build credibility at all levels.
• Experience using data and insight to identify trends, mitigate risks and improve people outcomes.
• Excellent communication, problem-solving and decision-making skills.
• Ability to balance commercial considerations with colleague experience and organisational values.
• CIPD qualified, employment law qualified or able to demonstrate substantial relevant experience.

Desirable

• Experience within healthcare, professional services or another regulated environment.
• Experience supporting mergers, acquisitions or business integration activities.
• Experience working within a growing, fast-paced organisation.
• Experience developing manager capability programmes and employee relations frameworks.
• Familiarity with HR systems, workforce analytics and data-driven decision-making.

This role is ideally suited to an experienced Employee Relations professional seeking the opportunity to shape employee relations strategy and practice within a growing healthcare organisation. You will have the chance to influence senior stakeholders, improve colleague experiences, strengthen management capability and play a key role in supporting an engaged, high-performing workforce dedicated to delivering outstanding patient outcomes.

Remuneration and Benefits:

As well as meaningful work that genuinely makes a difference to people's lives, you'll benefit from a comprehensive reward and wellbeing package:

• £65,000-70,000 annual salary (DOE)
• 25 days annual leave plus bank holidays
• Holiday entitlement increases with service up to 28 days
• Birthday day off every year
• Flexible working opportunities from day one
• Opportunities to participate in charitable events

• Defined Contribution Pension Scheme
• Salary exchange pension arrangement
• One-off welfare grants for colleagues experiencing financial hardship
• Financial planning support through Lloyd & Co Financial Planning

• Healthcare cash plan for dental, optical and other everyday healthcare costs
• Virtual GP access 24 hours a day, 365 days a year
• Employee Assistance Programme providing confidential support whenever you need it
• Specsavers eye care vouchers
• Money off prescriptions
• Specialist workplace coaching and support for neurodiverse colleagues

• Life assurance of 4x salary
• Funeral support
• Occupational sick pay of up to 8 weeks full pay and 8 weeks half pay (subject to service)

• Retail discounts across hundreds of brands
• Travel, fashion, electronics, home and garden savings
• Gym and fitness discounts

Equal Opportunities Employer:

At Clinical Partners we are committed to creating an inclusive and diverse workplace. We believe that everyone deserves an equal opportunity to succeed, regardless of their background, race, gender, age, disability, sexual orientation, or any other characteristic. We welcome applications from all qualified candidates and strive to provide a supportive and respectful environment for all employees.

DBS Check Requirement:

Please note that this position requires a Disclosure and Barring Service (DBS) check as part of our commitment to safeguarding and ensuring the safety of our clients and staff. The successful candidate will be required to undergo a DBS check before commencing employment.