Employee Relations Manager

JR United Kingdom; Bolton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in the HR sector is seeking an experienced Employee Relations Manager to join their team in Bolton. The successful candidate will influence change, provide HR advice, and manage employee relations issues, contributing to a progressive People & OD strategy.

Qualifications

• Extensive experience advising managers in unionized environments.
• Ability to manage complex employee relations casework.
• Strong knowledge of HR best practices.

Responsibilities

• Manage employment policies and casework processes.
• Provide expert advice on HR policies and procedures.
• Oversee formal HR casework and manage investigation timelines.

Skills

Employment law

HR best practices

Organizational development

Casework management

Collaborative approach

Education

Chartered CIPD membership or equivalent

Job description

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Employee Relations Manager, Bolton, Greater Manchester

Location: Bolton, Greater Manchester, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

3

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

Position: Employee Relations Manager

Location: Kingston Upon Thames

Type: Permanent

The Role

Are you an experienced HR professional passionate about employee relations and fostering a fair, consistent, and people-focused workforce? We are seeking a skilled Employee Relations Manager to join our friendly HR & OD team.

In this role, you will deliver high-quality, customer-focused ER services, providing professional advice on employee relations matters such as disciplinary, grievance, and attendance issues. You will help streamline HR policies and practices across our partner organizations, shaping modern and consistent people management approaches.

You will collaborate with a Senior HR Advisor, HR & OD Apprentice, and external partners to support effective service delivery. This position offers an excellent opportunity to influence change, support cultural development, and contribute to a progressive People & OD strategy.

Main Duties and Responsibilities

• Manage employment policies and casework processes
• Facilitate informal resolutions when appropriate
• Coordinate with shared service operations to meet RBK requirements
• Maintain effective governance of policies, including version control
• Oversee casework, including hearings related to workforce issues, sickness absence, and mental health
• Identify risks related to ET claims and financial exposure
• Monitor investigation timelines and escalate delays, implementing mitigation strategies
• Support service improvement, training, and positive manager and union relations
• Develop and implement HR policies and operational processes for continuous improvement
• Provide expert advice on policies and procedures across HR and OD
• Recommend improvements and identify risks and opportunities for early resolution
• Manage formal HR casework, including panel constitution and representation

Skills & Experience

• Chartered CIPD membership or equivalent experience
• Extensive experience advising managers and working in unionized environments
• Strong knowledge of employment law, HR best practices, and organizational development
• Ability to manage complex ER casework and support organizational change
• Collaborative, solutions-focused, and professional approach

This role may require occasional irregular working hours with reasonable notice for events and meetings. Flexibility during these periods is expected.