Employee Relations Business Partner (Operations)

Clyde & Co; United Kingdom; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

A leading law firm in the UK is seeking an ER Business Partner (Operations) for a 12-month FTC. This role involves leading a team to manage employee relations and support HR functions. Ideal candidates will have extensive experience in ER issues and UK employment law, strong stakeholder management skills, and the ability to handle sensitive situations. The position offers flexibility in location and travel within the UK may be required.

Benefits

Personal and professional development opportunities

Qualifications

• Proven experience managing a broad range of ER issues.
• Strong knowledge of UK employment law.
• Ability to influence and build trust at all organization levels.

Responsibilities

• Lead a team of ER Operations Advisors.
• Partner with HR teams for compliant execution of change.
• Coach line managers through sensitive people issues.

Skills

Managing ER issues

Stakeholder management

Analytical and problem-solving

Experience with UK employment law

Coaching line managers

Education

CIPD qualified

Job description

Job Description | ER Business Partner (Operations)

Department: Human Resources

Location: Flexible - UK -12-month FTC/Secondment(UK travel will be required)

The Team

The HR team in the UK consists of over 100 people. We have specialist teams in Recruitment, Graduate Recruitment and Development, Learning and Development, Systems and MI, DE&I and Reward. The UK HR Operations team are based in offices across the UK, working as one team to deliver a Business Partnering and ER Advisory service to our fee earning and business services teams.

The Role

The ER Business Partner will lead a small team of ER Operations Advisors, working closely with the HR Business Partners and partnering with the ER Advisory team to manage operational ER issues, including disciplinary and grievance investigations, capability management process and other sensitive people issues.

Key Responsibilities

• Partnering with the central ER Advisory and regional HR teams to ensure consistent and compliant execution of change activities across all locations.
• Provide expert operational support on employee relations issues, working with the ER Advisory team to ensure robust mitigation strategies are in place.
• Support and coach line managers through sensitive complex people issues, helping them navigate change with confidence and empathy.
• Collaborate with stakeholders to ensure people impacts are fully considered and addressed within project planning.
• Support a culture of respectful change, employee wellbeing, and continuous improvement throughout the transformation journey.

Essential Skills and Experience:

• Proven experience of managing and coaching others to manage a broad range of ER issues, including disciplinaries, grievances and capability management processes, restructures and TUPE processes.
• Strong working knowledge of UK employment law.
• Excellent stakeholder management skills, with the ability to influence and build trust at all levels of the organisation.
• Ability to manage multiple workstreams and deadlines simultaneously.
• Confident in handling sensitive situations with discretion, empathy, and professionalism.
• Comfortable working in a fast-paced, ambiguous environment with evolving priorities.
• CIPD qualified or equivalent HR experience.
• Strong analytical and problem-solving skills, with an ability to work with data and make data-driven decisions
• Well organised with a methodical approach
• Knowledge of HR best practices, including talent management, employee relations, and compensation and benefits

Business Services Competencies

Clyde & Co is committed to providing extensive, personal, and professional development opportunities for our people enabling them to be highly effective in their current role as well as assisting them to fulfil their career aspirations.

The competencies are used to inform all aspects of Business Services career development. They vary across levels and different business areas and fall under the following areas:

• Technical Excellence
• People and Team
• Client/Stakeholder Relationships
• Service Delivery and Commercial Awareness
• Personal Effectiveness