Employee Relations Advisor - (Contract)

Perk; Greater London; On-site; GBP 42,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

25 days leave

Private medical cover

Dental insurance

Gym membership

Pension plan

Life insurance

Income protection

Cycle2Work

Annual party

Job summary

Perk, a global platform for travel and spend management, is seeking a People Advisor on a Fixed-Term Contract to lead AI-driven ER initiatives across UK, Spain, and the US. You will partner with the People team to enhance case management, data insights, and policy implementation in a fast-paced environment.

You will drive complex ER cases, champion modern workflows, and empower leaders with proactive, compliant support.

Qualifications

• Deep ER expertise and pace across UK and Europe.
• Experience handling performance, conduct, and policy changes.
• Ability to use AI tools to drive efficiency.

Responsibilities

• Develop and implement AI-driven case management workflows.
• Act as co-pilot to leaders for performance, conduct, probation cases.
• Maintain compliant documentation and consistent regional policies.
• Transform data into strategic insights to identify trends and early warnings.
• Drive ER cases from open to resolution with timely, compliant handling.

Skills

AI in casework

ER expertise

Data analysis

Coaching

Stakeholder management

Job description

About Us

Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact. We're trusted by more than 12,000 companies worldwide, including Bolt, GoCardless, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem . Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel, fintech, and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team. Visit www.perk.com to learn more.

The Role

We are introducing a newly created People Advisor role on a Fixed-Term Contract. This isn't just about managing a queue of cases; it's a unique project to build a legacy. We want you to harness modern systems and AI to revolutionize how we manage employee relations, uncover casework insights, and proactively empower our business leaders. We're looking for someone who thrives in fast-paced environments, has the curiosity to pioneer AI-driven ways of working, and brings deep experience handling complex, international ER cases. You'll collaborate closely with our People team across the UK, Barcelona, and Boston. If you want to lead a high-impact project that will meaningfully elevate our people and performance, we'd love to meet you!

What you'll do

• Develop and implement next-generation ways of working, utilizing AI integration to streamline case management, data analysis, and manager enablement.
• Act as a trusted co-pilot to our leaders, empowering them to confidently navigate performance, conduct, probation cases, attendance concerns, and policy changes.
• Maintain flawless, compliant documentation while providing high-quality, human-centric support that ensures our policies are applied consistently across the region.
• Transform raw data into strategic insights, highlighting trends and early warning signs so we can intervene proactively rather than reactively.
• Drive ER cases from open to resolution with exceptional efficiency, minimizing timelines without compromising on care or compliance.
• Partner seamlessly with the wider People Team and business units to ensure smooth, aligned delivery of all ER matters.

What you'll bring

• A forward-thinking mindset and tech proficiency: Practical experience using AI tools to drive efficiency, enabling you to successfully embed modern workflows into our daily casework.
• Exceptional judgement and coaching skills: The ability to balance structured case processes with human nuance, providing co-pilot support that leaves managers feeling confident and empowered.
• Deep ER expertise and pace: Strong, hands-on experience navigating complex ER, performance, and conduct cases across the UK and Europe, ensuring matters progress swiftly with noticeable reductions in delays.
• Strategic partnership and data utilization: The ability to build deeply integrated, trusted partnerships across the business, using clear, reliable case data to support planning and mitigate risks.
• Relentless attention to detail: A highly organized approach guaranteeing an impeccable standard of documentation accuracy and regional compliance.

What we offer

• Competitive compensation package Rest and recharge with 25 days of annual leave plus bank holidays Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex Plan for your future with our qualifying earnings company pension plan with Aviva Know that your loved ones are protected financially through your Life Insurance if the worst were to happen Rest assured that you're covered by income protection in case you experience a long-term sickness or absence Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus Join our unforgettable Perk events, including our spectacular annual summer party Always feel supported with Spring Hea