Employee Experience Coordinator

British Red Cross; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established humanitarian organization is seeking a passionate Volunteer Experience Coordinator to enhance the engagement and satisfaction of its volunteers. This role involves developing strategies, providing ongoing support, and organizing recognition events to ensure a rewarding experience for volunteers. The organization values inclusivity and offers a collaborative work environment. With a commitment to personal and professional development, this opportunity promises a fulfilling career path in the civic and social sector. If you're dedicated to making a difference and supporting volunteers, this role is for you.

Benefits

36 days annual leave

Up to 6% contributory pension

Flexible working

Career opportunities

Mental health support

Cycle2Work scheme

Interest-free season ticket loan

Qualifications

• Experience in volunteer management or related field.
• Strong communication and interpersonal skills.

Responsibilities

• Develop strategies to enhance volunteer engagement.
• Provide support and guidance to volunteers.
• Organize volunteer recognition events.

Skills

Volunteer management

Communication skills

Organizational skills

Time management

Microsoft Office proficiency

Tools

Volunteer management software

Job description

Join to apply for the Employee Experience Coordinator role at British Red Cross.

The British Red Cross is part of the world's largest humanitarian network. We help people in crisis, whoever and wherever they are. We are committed to providing support and care to those in need, and our volunteers are at the heart of everything we do.

We are seeking a passionate and dedicated Volunteer Experience Coordinator to join our team. In this role, you will be responsible for ensuring our volunteers have a positive and rewarding experience. You will work closely with volunteers and staff to support volunteer engagement, development, and retention.

What does a day in the life of a Volunteer Experience Coordinator look like?

• Develop and implement strategies to enhance volunteer engagement and satisfaction.
• Provide ongoing support and guidance to volunteers, addressing any concerns or issues.
• Organize volunteer recognition events and activities.
• Be part of the Volunteering Support Line, offering support and advice to volunteers.
• Maintain accurate records of volunteer activities and contributions.
• Collaborate with other departments to identify volunteer opportunities and needs.
• Promote the value of volunteering within the organization and the community.

To be a successful Volunteer Experience Coordinator, you’ll need:

• Previous experience in volunteer management or a related field.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office and volunteer management software.
• A commitment to the values and mission of the British Red Cross.

The closing date for applications is 23.59 on Tuesday 6th May.

In return for your commitment and expertise, you’ll get:

• Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme: Up to 6% contributory pension.
• Flexible working: We do our best to accommodate your preferred work style.
• Learning & Development: Wide range of career opportunities + comprehensive learning.
• Discounts: Access to Blue Light Discount Card and employee benefits platform.
• Wellbeing Support: Access to mental health and wellbeing assistance.
• Team Working: Support our mission in a collaborative team.
• Cycle2Work: Lease a bicycle through the scheme.
• Season ticket loan: Interest-free loan for commuting expenses.

At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Young Staff Network.

Together, we are the world's emergency responders

Seniority level

• Associate

Employment type

• Full-time

Job function

• Administrative

Industries

• Civic and Social Organizations