Employee Communications Business Partner

Barclays; London; On-site; GBP 50,000 - 80,000; Full time

Job summary

An established industry player seeks an Assistant Vice President for Employee Communications to craft compelling narratives and strategies that resonate with employees. This role involves translating complex messages into clear, engaging content across various channels, ensuring alignment with business goals. The ideal candidate will leverage data insights to foster strong partnerships with leadership, enhancing employee engagement and commitment. Join a dynamic team dedicated to building a positive workplace culture, driving change, and supporting organizational objectives through effective communication.

Qualifications

• Experience in Employee Communications with excellent writing skills.
• Ability to translate technical messages into engaging stories.

Responsibilities

• Develop and implement communication strategies for employee engagement.
• Support senior leaders in understanding employee sentiment and communication.

Skills

Written Communication

Content Creation

Data Analysis

Stakeholder Engagement

Organizational Skills

Education

Bachelor's Degree in Communications or related field

Tools

MS365

Job description

Join the Employee Communications team as an AVP supporting COO and functions, you will be proficient in written communications, with experience writing for internal and external channels, such as intranets, Viva Engage, company-wide newsletters, and social media. You will translate complex and often technical messages into clear, simple, and beautifully articulated stories that colleagues can understand and relate to as well as develop impactful content and assets, targeting audiences in an engaging way.

You will use detailed, systematic data and insight to help senior leaders understand employee sentiment and empower them to communicate empathetically with their teams and help build believe in the strategy and the progress being made.

The ideal candidate must have:

• Previous experience working in an Employee Communications role
• Excellent writing skills, to translate technical messages into engaging stories
• Strong track record of creating and curating content across a range of channels: events, intranet, and social channels (experience with MS365 preferred)
• Excellent planning, prioritisation and organisation skills

Preferred experience:

• Commercial knowledge, ideally in finance / banking with ability to build a solid understanding of the areas you support

• Team-based experience, with curiosity and eagerness to get involved and solve problems

• A creative mindset, with examples of where you’ve proactively suggested and worked to implement new formats, using data and insights to influence decisions

• Experience of supporting senior executives, with the ability to work at pace, with tight deadlines and a strong focus on execution

You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.

Purpose of the role

To build strong and effective partnerships with the senior leadership of the organisation, advising on how to engage and influence employees to achieve the business’s goals, through an insight-based employee communications strategy, backed up with outstanding execution capability.

Accountabilities

• Leadership communication, using detailed, systematic insight research to help senior leaders understand employee sentiment, and empower them to communicate empathetically with their people.
• Business strategy alignment, building belief in the strategy of the organisation, and the progress being made, with a strong focus on the impact employees have on the client experience.
• Culture and employee proposition communication, designing and implementing communication interventions that influence individual behaviour to create a culture built on the Barclays Mindset; demonstrate why the organisation is a great place to work.
• Change delivery, creating communication interventions that build employee commitment and capability through organisational change.
• Crisis and issues management, working closely with the senior team as part of the management response, focused on the role of employees in engaging clients.
• Capability building, leading and developing a high-performing team, building individual skills and team capabilities.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.