Employability Coach

Travail Employment Group; Wrexham; Remote; Full time

Job summary

A leading advisory services company is seeking an Employability Coach to provide guidance and support to individuals in their career development. The role primarily involves telecommunication in Welsh and offers remote working with comprehensive training and a friendly team environment.

Benefits

Remote working opportunity

Holiday allowance increases to 44 days after 12 weeks

Office equipment provided

Full training provided

Access to a friendly working team

Qualifications

• Fluent Welsh Speaker required.
• Excellent customer service skills.
• Confident communication skills - verbal/listening/written.

Responsibilities

• Support and guide individuals with career decisions and development.
• Provide information and advice via telephone and web-based services.
• Update information on a bespoke CRM system.

Skills

Customer Service

Welsh speaking

Communication skills

IT literacy

Job description

Employability Coach
£12.97 per hour
10 months (possibility of extension)
Fluent Welsh Speaker required.
Additional benefits:

• Remote working opportunity.


• After 12 continuous weeks the holiday allowance increase to 44 days.


• Office equipment provided.


• Full training provided.


• Access to a friendly working team.

The Role:

We are supporting our client with the recruitment of an Employability Coach who will actively support and guide individuals with their career decisions and development. This role will mainly be telephone based and will require a candidate that can communicate in Welsh.

Responsibilities of an Employability Coach:

• Provide information and advice to individuals via telephone and web based services.


• Build and sustain relationships with clients and offer employers a recruitment service.


• Support clients to achieve their education, training and employment goals.


• Update information on a bespoke CRM system.


• Ad hoc Administrative support when required

The Candidate:

The ideal Employability Coach will have the following skills and abilities:

• Excellent customer service skills


• Welsh speaking is essential.


• Confident communication skills - verbal/listening/written


• Strong IT literacy


• Willingness to be DBS checked (which will be processed once the role commences)

The Company and culture

The company is an advisory service who provide essential guidance and support. The team are friendly and approachable providing a positive working environment.

Additional skills/job titles: Customer Service, Customer Advisor, Call Centre, Job Coach, Employability Coach, Career Coach

To Apply
This vacancy is advertised by Travail Employment Group who are acting as an Employment Business.

Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If we have not contacted you within 7 days you may not have been successful for this position but please feel free to give us a call to discuss similar roles.

All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position.

CW007