Empathetic Waking Night Worker - Night Shelter (35h)

Hightown Housing Association Ltd; St Albans; On-site; GBP 23,000 - 31,000; Full time

Benefits offered by this job

Salary £27,135 per annum

33 days annual leave

Blue Light Card discounts

Pension and life assurance

Performance bonuses

Job summary

Hightown Housing Association Ltd’s Open Door night shelter in St Albans is seeking a Waking Night Worker to join a sleep-in team. You will help ensure residents’ safety and wellbeing overnight, offering emotional support and responding to crises while working closely with a sleep-in colleague.

The role is 9:30pm–8:30am on a rolling rota, 35 hours per week, with benefits including annual leave and pension. Full training is provided and the employer promotes equality and safeguarding.

Qualifications

• You are reliable, empathetic and committed to helping others.
• Strong communication skills are essential.
• Experience welcome but training provided.

Responsibilities

• Ensure the safety and wellbeing of residents overnight.
• Offer emotional support and respond to any crises.
• Communicate clearly and adapt to individual needs.
• Work collaboratively with a sleep-in colleague.
• Promote independence and dignity.
• Maintain accurate records and complete light cleaning duties.

Skills

Communication

Empathy

Reliability

Teamwork

Job description

Hightown Housing Association Ltd’s Open Door night shelter in St Albans is seeking a Waking Night Worker to join a sleep-in team. You will help ensure residents’ safety and wellbeing overnight, offering emotional support and responding to crises while working closely with a sleep-in colleague.

The role is 9:30pm–8:30am on a rolling rota, 35 hours per week, with benefits including annual leave and pension. Full training is provided and the employer promotes equality and safeguarding.