Emergency Department Receptionist

Royal Surrey NHS Foundation Trust; Guildford; On-site; GBP 20,000 - 30,000; Part time

Job summary

Join a compassionate and collaborative team at an outstanding NHS Trust in Guildford, where you will play a vital role as a Receptionist in the Emergency Department. This position offers a unique opportunity to work night shifts, providing essential support to patients and staff alike. You will be at the forefront of patient communication, ensuring everyone feels valued and informed during their time in the department. With a strong commitment to professional development and a supportive work environment, this is an exciting time to become part of a team that truly values its colleagues and invests in their future.

Benefits

Career support and development

Health and wellbeing program

Employee benefits

Training opportunities

Qualifications

• Friendly and professional attitude with good IT and organizational skills.
• Ability to deal with stressful situations with courtesy and empathy.

Responsibilities

• Provide calm and welcoming reception to the Emergency Floor.
• Process patient data and act as a communication focal point.

Skills

IT Skills

Organizational Skills

Communication Skills

Empathy

Education

High School Diploma

Job description

This is an excellent opportunity to join a friendly, supportive team working in Emergency Care. The Emergency Department is a friendly, exciting place to work currently undergoing a large transformational project with exciting new developments and opportunities.

We are looking for a Receptionist to work on our friendly reception desk in the Emergency Department. The successful candidate will undertake a variety of reception duties working in A&E and processing Patient data. You will also act as a focal point of communication between Patients, Ambulance Crews and Medical / Clinical staff.

The successful candidate will have a friendly and professional attitude, good IT and organisational skills and be able to accurately complete / input data. The successful candidate will also need to be able to deal with difficult and stressful situations with courtesy and empathy.

The Royal Surrey County Hospital NHS Foundation Trust offers an excellent range of exciting, rewarding roles with fantastic opportunities for career support and development / training as well as a great range of employee benefits.

This appointment is for a night shift position, with working hours from 9:30 PM to 8:00 AM, 20 hours per week over two night shifts.

To provide a calm, friendly, and welcoming reception to the Emergency Floor, incorporating A&E, the Emergency Assessment Unit, and Ambulatory and Emergency Care, ensuring all patients, visitors, and staff feel supported, respected, informed, and valued throughout their time in the department.

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

The Care Quality Commission (CQC) have given us an overall rating of Outstanding.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.

A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo

For further details / informal visits contact: Name: Laurie Curran Job title: Reception Manager Email address: [e-mail] Telephone number: 01483 571122

For more details, please contact Laurie Curran – Reception Manager on Ext 4215 or [e-mail].