Emergency Department Data Quality Support

Royal Berkshire; Reading; Hybrid; GBP 21,000 - 29,000; Full time

Job summary

Royal Berkshire NHS Foundation Trust is seeking a dedicated Data Quality Support professional for the Emergency Department. You will review clinical information, translate and assign diagnostic, intervention and procedure codes using Firstnet ECDS classifications, ensuring adherence to national standards and timely coding.

Responsibilities include workload management, liaison with clinicians for clarity, audits feedback, and maintaining data accuracy across information systems.

Qualifications

• Experience of confidential data input, to work accurately and timely.
• Awareness of NHS initiatives affecting data quality.
• Proficiency with Excel and NHS computer systems.

Responsibilities

• Review electronic and manual source documentation to translate and assign codes.
• Meet daily coding targets and deadlines.
• Clarify information with clinicians when needed for accuracy.
• Liaise with clinical and clerical staff to resolve coding issues.
• Maintain databases and ensure data quality in information systems.

Skills

Attention to detail

Data entry accuracy

Communication

Problem solving

Education

NVQ Level 2 in Business Administration

Level 4 in Business Administration

GCSE English & Math

Tools

Firstnet ECDS

Excel

NHS IT systems

Job description

Emergency Department Data Quality Support

The post holder will be responsible for supporting the effective and efficient data quality service to the Emergency Department. This will include reviewing medical, intervention and procedural terminology and other clinical information from the Emergency Department System and assign the appropriate diagnostic, intervention and procedure codes. The role will assist the Trust to meet both its business and clinical information requirements and improve the quality of the discharge information for both the patient and GP.

Main duties of the job

• Reviewing electronic clinical information from both electronic and manual source documentation, translate and assign accurate diagnostic, intervention and procedure codes using the Firstnet ECDS classifications following and in-keeping with the national coding standards.
• Take responsibility for completing own workload within the agreed Trust daily coding targets in order to achieve the required daily coding deadlines
• Seek advice from clinicians where necessary to translate cases where information is not always clear
• Contact clinical staff as necessary for clarification of information within source documentation where there is ambiguity
• Participate in feedback sessions with the Directorate Team regarding outcomes of internal departmental audits.
• Liaise with all staff, both clinical and clerical to raise issues surrounding all aspects of the coding process and to clarify coding issues raised.
• Cover for fellow colleagues as and when required.
• Raise complex coding issues with the Trust Data Quality Team to ensure correct coding resolution is reached following the Trust and CCS national coding query mechanism.
• Be aware and open to translating information of a distressing nature
• Review the discharge letters of patients prior to discharge to ensure data quality is correct, and address issues immediately if incorrect.
• Maintain databases and/or departmental spreadsheets
• Ensure data quality and accuracy of any information entered into information systems is maintained

About us

In 2016, we updated our Trust vision and values, working with colleagues around the Trust. Our vision is to provide 'Seamless Excellence in Health Care Delivery and Outcomes'; underpinning this are our values - CARE: Compassion, Aspiration, Resourceful and Excellence. You can read more about these on the Strategy pages.

Job responsibilities

• Reviewing electronic clinical information from both electronic and manual source documentation, translate and assign accurate diagnostic, intervention and procedure codes using the Firstnet ECDS classifications following and in-keeping with the national coding standards.
• Take responsibility for completing own workload within the agreed Trust daily coding targets in order to achieve the required daily coding deadlines
• Seek advice from clinicians where necessary to translate cases where information is not always clear
• Contact clinical staff as necessary for clarification of information within source documentation where there is ambiguity
• Participate in feedback sessions with the Directorate Team regarding outcomes of internal departmental audits.
• Liaise with all staff, both clinical and clerical to raise issues surrounding all aspects of the coding process and to clarify coding issues raised.
• Cover for fellow colleagues as and when required.
• Raise complex coding issues with the Trust Data Quality Team to ensure correct coding resolution is reached following the Trust and CCS national coding query mechanism.
• Be aware and open to translating information of a distressing nature
• Review the discharge letters of patients prior to discharge to ensure data quality is correct, and address issues immediately if incorrect.
• Maintain databases and/or departmental spreadsheets
• Ensure data quality and accuracy of any information entered into information systems is maintained

Person Specification

interview

• oNVQ Level 2 in Business Administration or acquired equivalent experience
• level 4 in business administration, GCSE English and math

interview

• oAccurate & methodical in approach, with effective problem-solving ability

interview

• Proficiency in Excel
• Proficiency in Excel

interview

• oIM&T qualification (European Computer Driving Licence or equivalent)
• oHigh level knowledge of NHS computer systems

Experience

• oExperience of confidential data input, to work accurately in a timely manner
• oAwareness of NHS initiatives with an impact on data quality

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£25,272 a yearper annum, pro rata for part time candidates