Emergency Care Assistant

Docgo-1; Cramlington; On-site; GBP 26,000 - 30,000; Full time

Benefits offered by this job

Pension contributions

Paid annual leave

Structured rotas

Ongoing training

Job summary

Ambulnz Community Partners in the North East is seeking an experienced Emergency Care Assistant to join our frontline team. You will deliver outstanding patient care in a fast-paced environment, with a 32-hour week on a flexible 4 on–5 off rota that covers days, nights, weekends and public holidays.

We offer competitive pay with enhanced night rates, paid annual leave, pension contributions, structured rotas, ongoing training and clinical governance support, plus access to EAP and staff

Qualifications

• Full UK Driving Licence (Category B)
• Level 4 FREC4 or Level 3 Diploma in Ambulance Emergency and Urgent Care Support
• Previous patient-facing or frontline experience
• Strong communication and teamwork skills
• Calm, compassionate, and professional approach
• Ability to complete all safer recruitment checks including Enhanced DBS, Occupational Health clearance, Right to Work checks, Driving licence checks, Employment reference checks

Skills

Communication

Teamwork

Calm under pressure

Frontline care

Education

Level 4 FREC4

Level 3 Diploma in Ambulance Emergency and Urgent Care

Job description

Experienced ECA - Emergency Care Assistant?
Join the Best-Paid Team in the North East

Join Ambulnz Community Partners – Where Your Experience Is Valued

Are you an experienced ASPlooking for more than just another ambulance role?
At Ambulnz Community Partners, we recognise the skill, professionalism, and dedication ECA's bring to frontline care — and we reward it accordingly with some of thebest pay rates in the North East.

This is your opportunity to join a supportive, professional, and passionate team delivering outstanding patient care every day.

Why Join Us?

• Competitive pay with enhanced night rates
• Supportive leadership team
• One of the best packages in the North East
• Guaranteed contracted hours and income stability
• Paid annual leave
• Pension contributions
• Structured rotas and predictable working patterns
• Ongoing training, development, and clinical governance support
• Access to the Employee Assistance Programme (EAP)
• Access to discounted gym memberships
• High-standard vehicles with high-specification equipment
• Flu vaccination offered during winter
• Enhanced DBS check paid for by the Company
• Ability to apply for a Blue Light Discount Card
• Opportunity to join our Equality, Diversity and Inclusion group promoting equality and celebrating diversity in the workplace

Pay & Package

• Hours:32 hours per week (full-time)
• Location:NE23 1WG
• Shift Pattern: 4 on - 5 off(24/7 rota including days, nights, weekends, and public holidays)

Hourly Pay Rates

Emergency Care Assistant (PAYE) – Days£15.75 per hour

Emergency Care Assistant (PAYE) – Nights (Monday–Thursday)£16.40 per hour

Emergency Care Assistant (PAYE) – Nights (Friday–Sunday)£17.25 per hour

Safer Recruitment Requirements

To join our frontline team, applicants must meet the following requirements:

• Full UK Driving Licence (Category B)
• Level 4 Certificate in First Response Emergency Care (FREC 4) or Level 3 Diploma in Ambulance Emergency and Urgent Care Support
• Previous patient-facing or frontline experience
• Strong communication and teamwork skills
• Calm, compassionate, and professional approach
• Ability to successfully complete all safer recruitment checks including:
• Enhanced DBS check
• Occupational Health clearance
• Right to Work checks
• Driving licence checks
• Employment reference checks

Be Part of Something Bigger

At Ambulnz Community Partners, you’re not just joining a service — you’re joining a team that cares about its staff and makes a real difference in communities across the North East every single day.