Emergency Care Assistant

Ambulnz Community Partners; Cramlington; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Paid annual leave

Pension contributions

Structured rotas

Ongoing training

EAP access

Discount gym memberships

Job summary

Ambulnz Community Partners in the North East is seeking an Experienced Emergency Care Assistant (ECA) to join a supportive frontline team. You will bring experience in urgent care and provide high-quality patient support across day and night shifts.

The role offers 32 hours per week with a 4 on - 5 off rota, covering days, nights, weekends and public holidays. Hourly PAYE rates are £15.75 (days), £16.40 (nights Mon-Thu) and £17.25 (nights Fri-Sun).

Qualifications

• Full UK Driving Licence (Category B) required.
• Experience in frontline care or patient-facing roles.
• Strong communication and teamwork skills.

Responsibilities

• Provide frontline patient care and support across shifts.
• Maintain safety and high standards of care.

Skills

Full UK Driving Licence (Category B)

Communication skills

Teamwork skills

Education

Level 4 Certificate in First Response Emergency Care (FREC 4)

Level 3 Diploma in Ambulance Emergency and Urgent Care Support

Job description

Experienced ECA - Emergency Care Assistant?
Join the Best-Paid Team in the North East

Join Ambulnz Community Partners – Where Your Experience Is Valued

Are you an experienced ASPlooking for more than just another ambulance role?
At Ambulnz Community Partners, we recognise the skill, professionalism, and dedication ECA's bring to frontline care — and we reward it accordingly with some of thebest pay rates in the North East.

This is your opportunity to join a supportive, professional, and passionate team delivering outstanding patient care every day.

Why Join Us?

• Competitive pay with enhanced night rates
• Supportive leadership team
• One of the best packages in the North East
• Guaranteed contracted hours and income stability
• Paid annual leave
• Pension contributions
• Structured rotas and predictable working patterns
• Ongoing training, development, and clinical governance support
• Access to the Employee Assistance Programme (EAP)
• Access to discounted gym memberships
• High-standard vehicles with high-specification equipment
• Flu vaccination offered during winter
• Enhanced DBS check paid for by the Company
• Ability to apply for a Blue Light Discount Card
• Opportunity to join our Equality, Diversity and Inclusion group promoting equality and celebrating diversity in the workplace

Pay & Package

• Hours:32 hours per week (full-time)
• Location:NE23 1WG
• Shift Pattern: 4 on - 5 off(24/7 rota including days, nights, weekends, and public holidays)

Hourly Pay Rates

Emergency Care Assistant (PAYE) – Days£15.75 per hour

Emergency Care Assistant (PAYE) – Nights (Monday–Thursday)£16.40 per hour

Emergency Care Assistant (PAYE) – Nights (Friday–Sunday)£17.25 per hour

Safer Recruitment Requirements

To join our frontline team, applicants must meet the following requirements:

• Full UK Driving Licence (Category B)
• Level 4 Certificate in First Response Emergency Care (FREC 4) or Level 3 Diploma in Ambulance Emergency and Urgent Care Support
• Previous patient-facing or frontline experience
• Strong communication and teamwork skills
• Calm, compassionate, and professional approach
• Ability to successfully complete all safer recruitment checks including:
• Enhanced DBS check
• Occupational Health clearance
• Right to Work checks
• Driving licence checks
• Employment reference checks

Be Part of Something Bigger

At Ambulnz Community Partners, you’re not just joining a service — you’re joining a team that cares about its staff and makes a real difference in communities across the North East every single day.