EMEA Website & Digital Shelf Lead

Diageo España SA; Greater London; Hybrid; GBP 110,000 - 170,000; Full time

Benefits offered by this job

Health insurance

Annual bonus

Share options

Contributory pension

28 days vacation per year

Job summary

Diageo in London seeks a Head of Websites & Digital Shelf for the EMEA region to drive activation, localization, and governance across markets. You will lead the regional hub with focus on delivering consistent, high-quality execution on global platforms and standards.

You will own demand intake, prioritisation and portfolio transparency, while coordinating with Global teams to ensure scalable execution plans and strong partner management.

Qualifications

• Bachelor’s degree or equivalent in Digital, Marketing, Technology, Operations, eCommerce or related field.
• 10+ years in digital operations, marketing operations, eCommerce, digital shelf, website operations or regional hub delivery.
• Coordinating execution across multiple markets using standardised processes, templates and workflows.
• Strong operational leadership, including intake management, prioritisation, SLA tracking, issue resolution and escalation.
• Experience with global standards and governance while translating market requirements into scalable execution plans.
• Understanding of website operations, Digital Shelf, content readiness and digital performance management.

Responsibilities

• Lead the EMEA Websites & Digital Shelf Hub team, setting priorities and ensuring high-quality execution across markets.
• Own regional demand intake, prioritisation and portfolio transparency.
• Interface between markets and Global Websites / Digital Shelf teams, translating regional needs into structured requirements.
• Oversee regional website operations, including activation, localisation, compliance readiness and performance optimisation.
• Oversee regional Digital Shelf operations, including planned market requests and always-on optimisation.
• Own regional operational performance, including SLA tracking and KPI reporting.
• Lead regional agencies and delivery partners to meet agreed standards.
• Identify systemic issues and drive improvement with global platform and tooling governance.
• Build capability across markets and promote adoption of global standards.

Skills

Regional leadership

Demand prioritisation

Cross-market influence

Agency & partner management

Process rigor

Capability building

Intake management

SLA tracking

Governance

Education

Bachelor’s degree or equivalent

Job description

Diageo in London seeks a Head of Websites & Digital Shelf for the EMEA region to drive activation, localization, and governance across markets. You will lead the regional hub with focus on delivering consistent, high-quality execution on global platforms and standards.

You will own demand intake, prioritisation and portfolio transparency, while coordinating with Global teams to ensure scalable execution plans and strong partner management.