EMEA Sales Operations Admin – Order & CRM

Bucks and Berks Recruitment; England; On-site; GBP 25,000 - 32,000; Part time

Job summary

Bucks and Berks Recruitment is seeking a proactive Sales Account Administrator for a 6-month assignment to support the EMEA sales team in a fast-paced, international environment.

You will coordinate customer orders, maintain CRM records, generate reports in Salesforce, and assist with end-to-end order management, including liaising with Logistics, Finance, and Service colleagues across the UK, USA, Italy and Germany.

Qualifications

• Minimum of 3 years' experience in sales administration or a similar role.
• Experience using Salesforce CRM and Excel for reporting and order processing.
• Exposure to ERP systems such as IFS, SAP, Oracle or Agile is beneficial.

Responsibilities

• Support the EMEA Sales Team in achieving sales targets and delivering excellent customer service.
• Process customer orders accurately and manage order progress through Salesforce and related systems.
• Create and maintain MOCTs within Agile and issue order acknowledgements to customers.
• Maintain accurate customer, lead, opportunity, and campaign records in Salesforce.
• Liaise with Logistics and Operations to communicate shipping updates and delivery schedules.
• Generate Salesforce reports and provide sales pipeline updates.
• Handle RMAs, warranty orders, concessions, and order amendments.
• Set up and maintain customer accounts; complete supplier onboarding and setup documentation.

Skills

Excellent attention to detail

Strong organisational skills

Clear communication

Team collaboration

Education

A-Level / NVQ or equivalent

Tools

Salesforce CRM

Excel

Outlook

ERP systems (IFS, Agile, SAP, Oracle)

Job description

Bucks and Berks Recruitment is seeking a proactive Sales Account Administrator for a 6-month assignment to support the EMEA sales team in a fast-paced, international environment.

You will coordinate customer orders, maintain CRM records, generate reports in Salesforce, and assist with end-to-end order management, including liaising with Logistics, Finance, and Service colleagues across the UK, USA, Italy and Germany.